Monthly Archives: August 2009

Number portability is a sham, says Vox Orion

Fixed number portability is a sham, says Vox Orion MD Jacques du Toit: “There is no way the vast majority of South African businesses or consumers will benefit from the way the system has been set up. It’s taken nearly six years since the telecoms market was officially deregulated to come up with something that [...]

The secret of great customer service: Every customer counts

By Charles Pittaway
Netcash
There’s a story about the owner of a fancy private art gallery in London, who was once asked why he went to the trouble of treating even the scruffiest student who walked through his doors with the same courtesy as a rich and well-known buyer. “You never know who they’re going to [...]

A small business guide to SaaS

By Charles Pittaway
Netcash
Software as a service (SaaS) is this year’s big technology buzzword — and the good news for small and medium-sized companies is that this is one tech trend that really offers them business benefits.
But what exactly is SaaS? For a change, it does exactly what it says: offer a way to buy software [...]

Vox Amvia offer unique personal fax solution to City of Cape Town

The Background
Over the past six years the City of Cape Town has undergone a number of major changes, resulting in the consolidation of their operations from seven separate administrations into one ‘unicity.’
This has led to a number of technical developments and streamlining of services, including the reworking of the organisation’s entire faxing infrastructure.
The City of [...]