Monthly Archives: November 2009

QlikView 9, the new BI standard in simplicity, usability and time to value

QlikView SA, the local representative of the world’s fastest-growing Business Intelligence (BI) software company QlikTech, used the first ever South African QlikView User Conference on November 10 in Johannesburg to unveil QlikView Version 9 – its flagship BI platform.
Davide Hanan, MD of QlikView SA (QlikTech’s 2008 Partner of the Year), welcomed a near-capacity turnout of [...]

Software evolves to fit the human brain

The human brain is not like a computer. Computing is essentially linear: if this happens, then do that. If it isn’t a Yes, then it must be a No. The big picture is built by carefully assembling thousands of tiny components, each equally important.
 
Humans, by comparison, are all over the place. We live in a [...]

BEE supplier SIA Solutions signs memorandum of understanding with Air Traffic and Navigation Services

SIA Solutions, the South African Air Traffic Management / Communication Navigation and Surveillance Technology Company, has signed a non-exclusive memorandum of understanding (MOU) with Air Traffic and Navigation Services, the SA government-owned company responsible for efficient air traffic monitoring and control of civilian air space throughout South Africa covering en-route, approach and aerodromes.
 
Under the MOU, [...]

Competitive, sustainable innovation is a balancing act

What is innovation?
Innovation has as many definitions as there are people and companies that see themselves as innovative.
 
What one person thinks original, another may not. A 1995 marketer may well enthuse about e-mail as a marketing channel, but a technologist would argue that e-mail itself, and not every new use of it, was the [...]

Western Cape dominates BPeSA national awards

The Western Cape underlined its value as a world class call centre destination, taking home 13 of a possible 20 Awards at the BPeSA National Awards Ceremony held in Port Elizabeth last weekend.
“The national awards are an important part of the call centre calendar, acknowledging those individuals and companies who have made a significant contribution [...]

Vox challenges government to cut costs and improve efficiency levels

With just 5.2 million individual tax payers out of a total population of 45 million people, government can ill afford to waste money on internal communication resources, says Vox Orion’s Jacques Du Toit.
The Department of Communications (DOC) budget for 2009 is R2.2billion of which R450million has already been handed out to Telkom for the 2010 [...]

Leading Durban law firm chooses Vox Orion and Neotel for stable, high-quality telephony

Prominent KwaZulu-Natal law firm Garlicke and Bousfield has switched its telephony service from Telkom to Neotel through Vox Orion, citing concerns about quality and reliability of service.
“The quality of communications is paramount for us,” says office manager Beavan Gane. “It’s vitally important that our professionals be able to communicate locally, nationally and internationally with no [...]

Vox Orion renews call on ICASA to speed up geographic number portability

Vox Orion MD Jacques du Toit has renewed his call for ICASA to force the pace of geographic number portability, saying South African companies are being denied the opportunity to choose the most competitive telecommunications service providers.
“Changing phone numbers is expensive and risky,” says Du Toit. “Even though we offer our customers rebates on incoming [...]

Cristal Vox marks Vox Telecom’s debut as full-service telco

Vox Telecom has taken a step closer to realising its vision of being a complete alternative to Telkom with the launch of Cristal Vox, an all-in-one corporate voice offering from the group’s Vox Orion.
“The introduction of geographic number ranges for alternative operators means we can offer our enterprise customers a complete menu of inbound and [...]

SACD Freight slashes telecoms bill by 35% with Vox Orion

SACD Freight (SACD), the leading import and export management company in Southern Africa, has shaved 35-40% on average off its telecommunications bill since switching all its voice and data services to Vox Orion — while enjoying increased network speed and reliability.
“We are saving R20,000 – R25,000 a month, which is huge to us – we’re [...]