The Western Cape underlined its value as a world class call centre destination, taking home 13 of a possible 20 Awards at the BPeSA National Awards Ceremony held in Port Elizabeth last weekend.
“The national awards are an important part of the call centre calendar, acknowledging those individuals and companies who have made a significant contribution [...]
Monthly Archives: November 2009
Western Cape dominates BPeSA national awards
November 25, 2009 – 8:51 am
Vox challenges government to cut costs and improve efficiency levels
November 16, 2009 – 9:09 am
With just 5.2 million individual tax payers out of a total population of 45 million people, government can ill afford to waste money on internal communication resources, says Vox Orion’s Jacques Du Toit.
The Department of Communications (DOC) budget for 2009 is R2.2billion of which R450million has already been handed out to Telkom for the 2010 [...]
Leading Durban law firm chooses Vox Orion and Neotel for stable, high-quality telephony
November 16, 2009 – 9:08 am
Prominent KwaZulu-Natal law firm Garlicke and Bousfield has switched its telephony service from Telkom to Neotel through Vox Orion, citing concerns about quality and reliability of service.
“The quality of communications is paramount for us,” says office manager Beavan Gane. “It’s vitally important that our professionals be able to communicate locally, nationally and internationally with no [...]
Vox Orion renews call on ICASA to speed up geographic number portability
November 16, 2009 – 9:06 am
Vox Orion MD Jacques du Toit has renewed his call for ICASA to force the pace of geographic number portability, saying South African companies are being denied the opportunity to choose the most competitive telecommunications service providers.
“Changing phone numbers is expensive and risky,” says Du Toit. “Even though we offer our customers rebates on incoming [...]
