The Fifa World Cup Ticketing Sub-Committee has opened a call centre to boost ticket sales, and to accommodate soccer fans who want buy tickets via channels other than First National Bank (FNB) branches and the Fifa Web site.
Ticket sales clearly need a boost, as this will be the first modern World Cup that has [...]
Monthly Archives: March 2010
Call centre boosts 2010 sales
March 31, 2010 – 1:51 pm
SA faces BPO constraints
March 31, 2010 – 1:47 pm
One of SA’s key economic growth areas – business process outsourcing (BPO) – faces several constraints in its bid to become a globally-competitive destination of choice.
BPO was highlighted as a key growth area for jobs and the economy when SA launched the Accelerated and Shared Growth Initiative for SA, which was aimed at halving [...]
Geographic Number Portability vital to reduce South Africa’s telecommunications costs
March 31, 2010 – 1:39 pm
Numerous businesses that have been forced to rely on Telkom for years are likely to defect as soon as Geographic Number Portability (GNP) becomes reality, allowing businesses to switch operators while retaining their existing fixed line numbers.
On 18 May 2009, ICASA announced the implementation of the first phase of GNP dealing with blocks of 1 [...]
Subsidised QMS gives BPO SMMEs the competitive advantage
March 31, 2010 – 1:35 pm
LCT Solutions and the South African Bureau of Standards (SABS) have partnered with BPeSA Western Cape to subsidise local BPO&O service providers with the implementation of an internationally recognised Quality and Business Management System which aims to provide ISO 9001accredidation.
A Quality Management System (QMS) can be defined as the company structure, procedures, processes and resources [...]
Trade Mission highlights BPO opportunities for SA
March 31, 2010 – 1:30 pm
As part of a broader strategy aimed at developing stronger ties between the UK and South African markets, a number of key industry representatives recently joined President Jacob Zuma on his state visit to the UK.
The industries that formed part of the delegation included Agriculture, BPO (Business Process Outsourcing), Financial, IT, Mining and Telecoms.
According to [...]
@lantic lowers uncapped ADSL costs
March 26, 2010 – 1:36 pm
@lantic announced on Friday that they will offer 3 uncapped products including ADSL line and uncapped data bundles all of which will be managed on the Vox Telecom infrastructure. These offers include the monthly Telkom ADSL line rental component which amounts to R152 on a 384k line.
According to Dederick Venter, Marketing Director of @lantic, the [...]
BPeSA Western Cape creates 310 jobs for call centre industry
March 26, 2010 – 1:33 pm
BPeSA Western Cape has launched a new Skills Development Learnership Programme which has created 310 jobs for the call centre industry this year. The programme follows on from the highly successful CADET Learnership.
Host companies include: Kelly, Sell Direct, Direct Axis, MBD, G326, WFS, Nimble Group, ADT and Quest.
“Previously we offered generic training, but after careful [...]
Skills shortage easing, but public and private sectors must do more, says Tellumat
March 26, 2010 – 9:32 am
The acute shortage of skills in the hi-tech sector is easing off, but more extensive training programmes must be introduced to keep the technology sector pumping.
The skills crunch has eased as the global recession saw many foreign opportunities dry up, and that slowed down South Africa’s brain drain, says Tellumat CEO Rasheed Hargey. Many [...]
Vox fights for lower broadband prices
March 23, 2010 – 1:40 pm
Written by Douglas Reed, MD of Vox Telecom
The cost of broadband services in South Africa is finally being driven down by competition, despite Telkom still holding a monopoly over the internet market.
Today, Vox Telecom has joined MWeb by announcing the introduction of uncapped ADSL services for our consumers.
“We are revamping all our broadband solutions to [...]
@lantic offer huge savings on ADSL
March 19, 2010 – 8:50 am
Internet Service Provider (ISP) @lantic’s latest ADSL broadband offering is now the most affordable in the market.
As part of the Vox Telecom group, @lantic is able to offer cost effective high quality telco solutions to its customers.
The standard price for a 384k ADSL line currently stands at R152 per month. “We are committed to saving [...]
