Reduction in telecoms costs and improved quality of voice services are key contributors to the sustainability of the BPO industry in South Africa, according to interim CEO of BPeSA Western Cape, Fagri Semaar. In a recent trade mission to the UK, South Africa was highlighted as a prime BPO destination, with the only real areas [...]

Have you ever tried lying down on a waterbed? It can be a disconcertingly bumpy experience: push down the water in one section and it pops up somewhere else to compensate. Even if you haven’t experienced an actual waterbed, you’ve certainly experienced — along with many other people — the “waterbed effect”. This is a [...]

Bulk freight transportation company, Triton Express likes to do business in large volumes – but when its phone bills started bulking up too, the company realised its communications costs were getting out of control. The answer was a phone call to Vox Orion, an innovative telecommunications company that is now delivering cheaper bills for the [...]

Groenewald Lubbe, a firm of attorneys at the forefront of legal collections, has partnered with Vox Orion to manage their distinctive telephony and call centre requirements. This international practice has broadened the scope of services generally offered by other debt collections agencies or legal services. Groenewald Lubbe offers their clients the combined benefit of an [...]