Judith Middleton CEO of DUO Marketing + Communications While most businesses have suffered due to the recent economic downturn, we at IT-focused DUO Marketing + Communications saw our annual turnover double (2009/10 February year end). I’d like to share some of my strategies for success. Most business owners are fully aware of what is required [...]

RightFax the world’s leading fax server solution, has taken over the faxing delivery for Microsoft Exchange Server 2010 through its local distributor Vox Amvia. “Microsoft Exchange Server 2010 delivers voicemail and email to the user together in one mailbox, but the missing piece is fax,” says Danie Gordon, Productivity Solutions Manager at Microsoft South Africa. [...]

According to Jed Hewson, Director of Hosted contact centre provider 1Stream, the costs of telecoms in South Africa is only a minor deterrent to international BPO investors. The cost of telecoms in South Africa is still high, making up about 9% of the cost basket of call centres in the BPO space, but it is [...]