1Stream
1Stream are providers of Hosted Contact Centre technology. The hosted or “software as a service” model offers affordable, pay-per-use access to world-class technology including a complete range of multi-media applications to route, record and report on any contact centre activity. 1Stream also offers http://www.duomarketing.co.za/clients/ongoing support and consulting services to help clients extract maximum value from their technology services.
Sample Press Coverage
CBN – Cheaper Alternative For The Recession
ITWEB – Hosting tackles local challenges
BPeSA Western Cape
BPeSA Western Cape (CallingtheCape) is a Section 21 company that promotes Cape Town and its surrounding areas as destinations for national and international investment in contact centres and business process outsourcing. Formed in 2001, BPeSA Western Cape is funded by member contributions as well as by local and provincial governments.
Sample Press Coverage
Moneyweb – David Shapiro of Sasfin & Fagri Semaar of BPeSA on Amazon’s SA call centre
FinWeek – Amazon In Cape Town
Cape Times – Good attitude is a must for this job
IDU
IDU simplifies financial management for non-financial managers. Its flagship product, idu-Concept, provides easy, effective budgeting and financial reporting for medium-sized to large businesses, including many of South Africa’s top firms. idu-Concept integrates easily with ERP software, but unlike more cumbersome offerings, idu-Concept can be implemented quickly, requires little or no ongoing consulting fees and reduces budgeting cycles from months to weeks.
Sample Press Coverage
5FM – Mind Your Own Business feature – idu
Accounting SA Column – Finance vs IT
Government Digest – Budgeting for service delivery
Liquid Thought
Liquid Thought has been delivering world class Microsoft Dynamics CRM implementations since its launch in South Africa five years ago. We have a proven track record using our ‘Liquid CRM’ implementation methodology at over 60 leading companies including Sanlam Investment Management, Pfizer, Kalahari.net, 24.com, Media24, Metropolitan, Stanlib, Konica-Minolta, Old Mutual, KPMG and Engen. In addition to CRM implementation and customisation, Liquid Thought has particular expertise in collaborative web and mobile technologies that help companies optimise their use of business information and accelerate their delivery capacity. As a Microsoft Gold Certified Partner, and recipient of Microsoft South Africa’s Microsoft Business Solutions implementation partner of the year for 2007 and Microsoft Dynamics 2008 President’s Club, awarded to the top five percent of partners internationally, Liquid Thought has the knowledge and insight to help you release value from your investment in Microsoft technologies.
Sample Press Coverage
BizCommunity – Celebrate Successful CRM Implementation
ITWeb – Ways the media industry can win with CRM
Mobinomics
Mobinomics is a professional services Telecom-IT practice with a specialist focus on operational support systems (OSS). We are not a traditional software vendor, systems integrator or consultancy. We take an unconventional approach, working in deep collaboration with our clients to understand and solve complex problems. Our methodology is based on insight and an intimate understanding of fixed and mobile telco ecosystems. This understanding, together with our knowledge and experience of systems engineering, software development and the telco service delivery domain, is brought to every phase of engagement, project design and implementation. We are motivated by a passion for building South Africa’s economy and society by helping telcos to develop systems and processes that will enable them to give exceptional service to their customers at competitive prices.
Sample Press Coverage
ITWeb – Collaboration Key to Telco Success
Netcash
Netcash provides simple, cost effective and efficient payment services to small and medium-sized companies in South Africa. For many of these businesses, collecting debit orders or accepting credit card payments through traditional channels is complex, risky and prohibitively expensive. Netcash makes it easy, thanks to innovative technology and economies of scale which enable it to offer rates unmatched elsewhere. The company also offers a full range of credit risk management and advisory services to help its clients protect the stability and integrity of their cash flow.
Sample Press Coverage
Big News – Convenient Banking with Netcash
Your Business Magazine – Can you ever have too much money
QlikView South Africa
QlikView South Africa is the local representative and distributor for QlikTech, whose powerful, accessible business intelligence solution enables organisations to make better and faster decisions. Its QlikView product delivers enterprise-class analytics and search with the simplicity and ease of use of office productivity software. The in-memory associative search technology it pioneered makes calculations in real-time enabling business professionals to gain insight through intuitive data exploration. Unlike traditional business intelligence products, QlikView can deliver value in days or weeks rather than months, years, or not at all. It can be deployed on premise, in the cloud, or on a laptop or mobile device – from a single user to large global enterprises. QlikTech is headquartered in Radnor, Pennsylvania, with offices around the world and a network of over 1,100 partners to serve more than 13,000 customers in over 100 countries worldwide.
Sample Press Coverage
Business IT Africa – The Art of Business Discovery
FinWeek – Tien Jaar Later…(BI)
Realmdigital
Realmdigital is a top South African e-business catalyst with proven local and international success in building leading online businesses including, amongst others, Avusa (incorporating Exclusives), SAA, RCS, Vodacom and IOL. Founded in 1999 by CEO Wesley Lynch, the company lists industry-leading clients across all industries, with a strong install base in retail and travel. Realmdigital’s e-business engagements are grounded in a strong solution portfolio that integrates with best-in-class e-solution engines, an established lead development capability, and an advanced partner management and project coordination framework. Together, these elements make up a comprehensive e-business enablement portfolio comprising a full spectrum of work streams – digital strategy, creative and technological.
Imagine then Build!
Sample Press Coverage
ITWeb – E-business evolves
TheMarketingSite – Complex, diverse market outgrows ‘one-stop shops’
Stream Global
Stream Global Services is a premium provider of customer care and business process outsourcing (BPO) services for the brand-driven Fortune 1000. A global firm, with more than 16,000 employees based out of 35 service centers in 20 countries, Stream is a trusted advisor to some of the largest technology, retail, entertainment/media, telecommunications and related companies in the world. Its service programs, including technical support, sales services, customer retention and revenue generation, are delivered through very disciplined processes used by a highly skilled workforce. Stream continues to expand its global presence and service offerings to increase brand loyalty, revenue and business performance for organizations across the globe.
Tellumat
Tellumat is an innovative, black empowered, South African technology company that has achieved a B-BBEE Status Level 3 rating, as well as being a “Value-Adding Enterprise” in terms of the DTI’s Codes of Good Practice. It consists of three major trading divisions; Communications, Defence and Contract Manufacturing, and three partly owned companies; SIA Solutions (Pty) Ltd, Encee Engineering (Pty) Ltd and SIMpill (Pty) Ltd. Tellumat services three primary market areas, namely wireless voice and data communications, defence communication systems and high precision electronic and mechanical manufacturing. Tellumat is a world-class business focused on innovation, offering our customers dynamic and competitive technology products and services. We focus on understanding our customers’ needs and forming long-term strategic alliances with likeminded enterprises worldwide.
Sample Press Coverage
Bytesize – Value from your Telecoms
Business IT Africa – Evolution of Wireless OEM
Destiny Man – Be a Tech-Innovator – Rasheed Hargey
Vox Orion
Vox Orion is focused on delivering complete managed voice solutions to the top-end corporate market. Considered a pioneer in what was known as the least cost routing (LCR) market, Vox Orion has since extended its solution offering and now prides itself on its technical expertise and innovation and is widely regarded as a leading innovator in the telco industry. Vox Orion serves 60% of the top 200 listed companies on the JSE and has significant government contracts, including four provincial governments, SANDF, SAPS and 56 local town councils. Vox Orion has offices in all the major South African cities as well as nine smaller towns and offers a range of guaranteed savings models within its managed voice solutions offering, as well as messaging, telephone management and PABX solutions.
Sample Press Coverage
Mybroadband – Run a business without Telkom
Business Brief – The Waterbed Effect
ITWeb – Candice Jones interview May 2010
Vox Telecom
Vox Telecom Limited is a leading alternative, independent telecom operator, providing voice and data services to the Southern African market. The Group competes through its primary brands Vox Datapro, Vox Orion, Vox Telepreneur and @lantic, and has offices in Johannesburg, Pretoria, Durban, Cape Town and Port Elizabeth, as well as in Windhoek, Namibia. Vox Telecom is a listed company trading on the Alternative Exchange (AltX), a division of the JSE Limited.
Sample Press Coverage
ITWeb – Vox Telecom launches Voxair
ITWeb – @lantic partners with Kaspersky
Fin24.com – Vox banks on number portability
