Former MD of Teleperformance South Africa, Gareth Pritchard has been announced as the new CEO of BPeSA Western Cape. Pritchard takes over the position having previously filled the role of interim CEO. “I look forward to taking on this role in a full time capacity and continuing the successful partnership with the team from [...]

Former MD of Teleperformance South Africa, Gareth Pritchard, has been announced as the new interim CEO of BPeSA Western Cape. Pritchard takes over with immediate effect and will function as interim CEO until a permanent replacement is found. To ensure continuity in the handover process, former interim CEO Fagri Semaar will revert back to his [...]

Amazon today announced it is planning to expand its presence in Cape Town, South Africa with the opening of a new customer service center. The center, which is scheduled to open in October 2010, is expected to create more than 600 new jobs during its first two years of operation, with an additional 400 seasonal [...]

Reduction in telecoms costs and improved quality of voice services are key contributors to the sustainability of the BPO industry in South Africa, according to interim CEO of BPeSA Western Cape, Fagri Semaar. In a recent trade mission to the UK, South Africa was highlighted as a prime BPO destination, with the only real areas [...]