Will the real UC please stand up? Unified communications (UC) is increasingly being adopted in companies across the spectrum – from small to large businesses. However, varying ideas are in circulation as to what this rich collective of technologies entails. So what is UC really? A tale of two components Two components define UC – [...]

Tellumat Communication Solutions, the communications solution provider and South African ShoreTel distributor, has beefed up its channel to help it meet rising demand for the vendor’s IP communications solutions. Bennie Langenhoven, Managing Executive of Tellumat Communication Solutions, says with the new additions, Tellumat can serve a good cross-section of markets in major centres, adding that [...]

To understand the true benefits of unified communications (UC), it is necessary to examine the current state of this market, where it came from and where it is headed. Along the way, we can debunk a few myths and misconceptions that stand in the way of its widespread adoption. UC is not VOIP -          It’s [...]

Developed nations lose 7%-10% of their GDP annually due to IT failures, according to a November 2009 white paper by noted author Roger Sessions. Sessions blames IT complexity. “Complexity has a linear relationship with system failure,” he notes. “It increases the difficulty of working with a system and the cost of operating, servicing and supporting [...]