PR agency in South Africa

How DUO Marketing gives Tech Innovators a voice

DUO Marketing + Communications (DUO) was founded in 2004 by Judith Middleton. As a Director of the Cape IT Initiative (CITI) and one of the founding members that created South Africa’s first IT incubator, Bandwidth Barn, Judith realised the need for strong, affordable marketing and PR solutions for enterprises within the tech industry.

DUO Marketing is a PR and Digital Marketing agency in South Africa that specialises in servicing technology brands in Africa (South Africa, Nigeria, Zimbabwe, Zambia, Malawi, Ghana and Kenya). Our service offering covers strategy and planning, communications, and traditional and digital marketing.

What makes DUO Marketing unique is our robust team of professionals, all of whom have experience with technology companies, from SMEs built from the ground up by local entrepreneurs to NASDAQ-listed giants.

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Vision & Mission

DUO’s vision is to give tech innovators a voice. Our strength lies in our ability to translate technology value into tangible business value and then harvest these outputs in the media and other relevant digital platforms for optimum brand exposure. 

Our mission is to be the complete marketing and communications partner, facilitating growth and enabling greatness for tech companies by harvesting business value out of technology. We believe a holistic strategy reaps the best results and return on investment. We can support your business across owned, earned and paid marketing and communications activities.

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Approach to Customer Service

We are an owner-managed agency which means we can be agile and flexible. As such, we have dispelled the conventional layered approach within traditional agencies and organised our teams to distribute roles to the people who are best skilled and suited to them rather than those who have capacity. 

Our challenge is to drive a strengths-based methodology such that client IP is retained across a range of individuals at DUO Marketing from those writing content, to those pitching to media or securing opportunities for your brand.

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The Essence of DUO

The very nature of our name – DUO – means we approach every client engagement as a partnership. We don’t work in isolation – our clients play a constant and pivotal role in building their brands, just as we do.

We are exceptional at finding and translating the human elements to our clients’ technology solutions. We take hard tech and tell stories about the tech that make it more human. This approach, combined with our relentless focus on meaningful outcomes and our professional approach, has given us a seat at all our clients’ boardroom tables as strategic advisors.

We strive to provide value to our clients and do not swap time for money. We understand the commercial role of communications within our clients’ businesses and develop strategies that deliver a return on investment (ROI) based on their business needs.

We sell expertise to clients. Every product or service we offer is created and implemented by an experienced, skilled and professional expert. We are not afraid to say no to work where we are not confident that we can deliver to our own high standards.

Every one of DUO’s clients enjoy the personal care and attention of a professional team that is passionate about growing their business through PR, digital marketing, social media and integrated communications.

Each DUO tribe member is committed to delivering value. We maintain integrity in all our dealings with colleagues, clients, the media and suppliers. We act professionally at all times and aspire to foster a culture within the organisation that is driven by achieving meaningful results.

While we work hard, we also value the importance of a balanced lifestyle that allows for more than just work. We put in our best effort during office hours and then spend the time to build and maintain fulfilling personal lives. We don’t work around the clock. We are dedicated to delivering an exceptional customer experience and passion, integrity and a willingness to work hard are must-have qualities for anyone wanting to join our high-performance team.

Are you smart, results-oriented and passionate about tech? Do you enjoy exploring new opportunities and challenging yourself to be innovative and output-focused for your clients? Apply for any careers at DUO.

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Meet the DUO Team

18

Judith Middleton

CEO
15

Lesley Rencontre

Business Unit Director
13

Shey Nel

Business Unit Director
2

Anish Abraham

Digital Enablement Director
1 2

Joanna Oosthuizen

Head of Business Development in UK
2 1

Devlin Brown

Strategist & Content Specialist
16

Tamsin McKay

Strategist & Content Specialist
1

Ammaarah Kootbodien

Senior Account Manager
Astrid

Astrid de la Rey

Senior Account Manager
4

Charlote Hlangwane

Senior Account Manager
Nosipho Memela 1

Nosipho Memela

Account Manager
balnk Lindiwe Maphumulo 1

Lindiwe Maphumulo

Account Manager
Tankiso

Tankiso Motsoeneng

Account Manager
Phoebe Opperman scaled

Phoebe Opperman

Designer and Project Manager
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AJ van den Heever

Designer
Charles Middleton

Charles Middleton

Digital Marketing Coordinator
17

Lebo Thobye

Media Relations Specialist
14

Brian Sibanda

Media Relations Specialist
Sylvia

Silvia Kabita

Media Relations Specialist (Africa Region)
7

Bretta Russell-Espin

Finance Manager
9

Fatima Hassan

HR Manager
6

Mignon Keyser

Company Wellbeing Facilitator
3 1

Buhle Sive

Graduate Programme: Intern

We have worked with incredible clients, including:

ISPA
As we wrap up the ISPA rebrand, website refresh and communications strategy refresh project, I’d like to express my wholehearted gratitude for all the work the DUO team put into this. It’s added huge value. It has been a pleasure working with a team of professionals who patiently and diligently led the ISPA team through the process. You’re a bunch of rockstars!
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Dave Gale
Director
vox 1
DUO’s ability to combine strategic thinking with strong execution is the reason why our relationship has survived two decades and once again they have outdone themselves. They assisted us in compiling a whitepaper on Intelligent Connection: The Future of Home Wi-Fi, where they once again took the time to understand our business, translated complex concepts into clear, compelling content, and delivered a polished and informative document. Most importantly, the whitepaper directly contributed to two confirmed sales. A great return on investment and we are already working on our next whitepaper!
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Diana Prenner
Marketing Manager: PR, Events and Sponsorships
Sandile Mntambo
Our relationship has grown and allowed us to explore more ideas and options for how we can combine marketing efforts instead of looking at things as being done by 2 separate entities.
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Sandile Mntambo
Marketing Manager
Ashley Slattery
We’ve worked with DUO on a wide range of comms channels from PR, crisis comms and digital advertising and we’ve found them to be a highly proactive, specialist and skilled team. We’ve seen them as an extension of our team rather than an agency partner and have got incredible value out of working together on projects for SOLA Group.
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Ashley Slattery
Marketing Manager
Valmae Maple
[DUO’s processes are] super detailed and never lacking – they always “overdo” it, which is a huge plus for clients like us. It literally feels like DUO is an extension of our own team.
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Valmae Maple
Copywriter
gd
Over the last year, DUO has enabled us to achieve exposure in the South African market to audiences we could never have reached otherwise. Your extensive networks in the tech media industry, your insightful contributions to our articles and thought leadership pieces, your proactive management of our monthly goals and targets, and your wise guidance to us as we embark on our PR journey have all been invaluable.
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Wayne Toms
CEO
onedegree
DUO Marketing has played an instrumental role in shaping and differentiating our brand voice and narrative in the South African market over the past six months. DUO’s strategy and support enabled us, as a new start-up, to not just disrupt but cut through the clutter of a very competitive category.
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Lindsay Cowan
CEO & Co-founder
mukuru
DUO surpassed all goals and raised brand awareness and recognition as Mukuru shifted from being remittance-led to a leading next-generation financial services platform. DUO secured a record 221 pieces of coverage over 12 months through high quality thought leadership content. In addition, securing 45 broadcast interviews, media features and speaker slots – and submitting Mukuru for a high-profile award, which we won. All this affirmed Mukuru’s position as a key entity in the fintech industry
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Andy Jury
CEO
18
Working with DUO Marketing for our media training was a game-changer. They guided us through realistic scenarios, such as crisis management, emphasising the importance of measured responses. For team members new to media interactions, the session was engaging and built confidence. Team members shared their experiences, saw glimpses of how thought leadership is developed, and now understand the value of DUO’s expertise. We feel reassured that our PR activities are in capable hands, making DUO an invaluable partner.
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Sandile Mntambo
Marketing Manager
vox 1
The fact that the Vox/ DUO relationship spans almost two decades signifies how working with Duo has been a game changer for the Vox brand. The team has a very clear understanding of the company culture and its needs, as well as an excellent understanding of the ICT industry. Their commitment to excellence, accountability and responsibility aligns perfectly with the Vox values and it’s the perfect recipe for a mutually successful and respectful relationship.
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Diana Prenner
Marketing Manager: PR, Events and Sponsorships
red
DUO’s deep understanding of the technology sector, media relations and professional approach to communications has brought our impact and success stories to the forefront with our target audience, supporting redAcademy in sharing a new way for youth to enter skilled careers in tech. It is wonderful to partner with an organisation that understands our vision and values so deeply, the DUO team are a true pleasure to work with.
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Jessica Hawkey
Managing Director
insight
We were seeking a PR partner that takes the time to understand our company, products, services and culture. DUO went the extra mile to ensure they are always informed and aligned to our fast paced IT industry. They offered training upfront which helped us understand PR processes and the media world in general. Their experience, professionalism and connections in the media have given us the additional exposure in a competitive market we were seeking.
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Charlene Smith
Sales Director
brain
Braintree has been working in unison with DUO for a number of years, strategically on the Brand and public relations elements of marketing the business. DUO is a strategic part of the marketing team, the direction, intent and strategic guidance and professional deliverables speaks for itself based on the statistics of the Deeply Rooted Digital Campaign. I look forward to our ongoing engagements and tactical success
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Gregor Dreyer
VP Marketing
arm
Through [DUO’s] generation of outstanding media exposure, we managed to raise Armata’s profile as an influential thought leader in the cyber security space in South Africa across the consumer, SMME and enterprise space. Furthermore, we have managed to forge excellent media relationships that have resulted in us being regularly approached to comment on key industry-related issues and as such have had the privilege to be interviewed by high-profile journalists across leading TV, radio and digital news platforms.
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Richard Frost
Head of Technology and Innovation
GhostDraft
I’m writing to thank you for the outstanding work that you and your colleagues at DUO Marketing have done for us over the past year of our engagement with you. When we set out on our contractual journey with DUO, you identified the need for a campaign that was focussed on building recognition of the GhostDraft brand, as a precursor to specific lead generation activities. And that is exactly what you achieved for us: the statistics as measured through our social media and web presence are clear and gratifying.As you know, we have now decided to bring our direct marketing activities in-house for the next phase of this journey. This is not a reflection of any disappointment with DUO from our side. To the contrary, we have really enjoyed working with you. Both of you are professional, wonderfully experienced, and a pleasure to have had in our team. I’m sure our paths will coincide again in the future – I look forward to it.
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Mark Todes
Co-Founder & Director
GhostDraft
Over the last year, DUO has enabled us to achieve exposure in the South African market to audiences we could never have reached otherwise. Your extensive networks in the tech media industry, your insightful contributions to our articles and thought leadership pieces, your proactive management of our monthly goals and targets, and your wise guidance to us as we embark on our PR journey have all been invaluable.
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Wayne Toms
Chief Executive Officer
redAcademy
Having worked with DUO since the inception of redAcademy has been instrumental in the communication and market awareness of pioneering a new way for organisations to obtain ICT talent.Their deep understanding of the technology sector, media relations and professional approach to communications has brought our impact and success stories to the forefront with our target audience, supporting redAcademy in sharing a new way for youth to enter skilled careers in tech.It is wonderful to partner with an organisation that understands our vision and values so deeply, the DUO team are a true pleasure to work with.
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Jessica Hawkey
Managing Director
Mukuru
DUO has been the trusted partner to Mukuru for B2B PR support since 2020. In 2023, the partnership with DUO was strengthened and affirmed with a restructure of the DUO team and streamlining of communications. As a result, exceptional results were achieved for our business. DUO surpassed all goals and raised brand awareness and recognition as Mukuru shifted from being remittance-led to a leading next-generation financial services platform. DUO secured a record 221 pieces of coverage over 12 months through high quality thought leadership content. In addition, securing 45 broadcast interviews, media features and speaker slots – and submitting Mukuru for a high-profile award, which we won. All this affirmed Mukuru’s position as a key entity in the fintech industry. In light of this demonstrated success, DUO will continue their efforts on behalf of Mukuru in the wider African market and include B2C content in their offering.
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Andy Jury
CEO
One Degree
DUO Marketing has played an instrumental role in shaping and differentiating our brand voice and narrative in the South African market over the past six months. DUO’s strategy and support enabled us, as a new start-up, to not just disrupt but cut through the clutter of a very competitive category. Led by Judith, her exceptional team consistently went above and beyond to provide opportunities and insight that supported in achieving meaningful and authentic brand awareness and brand equity. Thank you for your dedication, guidance and passion in all that you do. You’ve been invaluable partners to our business.
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Lindsay Cowan
CEO and Co-Founder
Gartner
We’ve worked with DUO for three years now to represent us at the annual Gartner Symposium/ITxpo Africa in Cape Town. Over this time, we’ve come to associate DUO with excellent delivery. They’re always on their game and it’s a pleasure to get things before you’ve even asked for them. The digital services they’re able to offer us over and above traditional media relations also helped us to grow delegate numbers. It’s great to have their support and we’d be happy to recommend them as a partner.
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Gartner
Africa
Veeam
As a global company, we value DUO’s approach of looking for really creative and valuable PR opportunities at a local country level. Our DUO account manager is always in contact with the Veeam South African team, which is extremely important for building up a local pipeline of relevant news, generating new angles and strong coverage results. With DUO’s productive exchange of ideas, strategic input, autonomy, responsiveness and access to the local press, we’re looking forward to our further fruitful collaboration with the agency.
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Yulia Poslavskaya
Senior Public and Analyst Relations Manager
gartner 0
We appointed DUO again this year to represent Gartner at the Gartner Symposium/ITxpo Africa 2013 in Cape Town. They delivered more than 100 published media articles, secured 20 journalists to attend, managed analysts and media at the event, secured a media partnership with Daily Maverick and provided us with digital solutions never used before to grow delegate numbers. Their PR knowledge and skills greatly contributed to a successful Gartner Symposium/ITxpo Africa 2013 and we’d be happy to recommend them as a partner.
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René Jacobs
MD at Gartner Africa
PR, public relations, marketing, digital marketing, PR, tech specialists, PR for tech companies, Vox, client
Vox’s relationship with DUO Marketing extends to almost two decades where they have played a significant role in establishing an excellent relationship between Vox and its key stakeholders whilst successfully growing the company’s public profile.This team of dynamic professionals has a deep understanding of the ICT industry and through their extensive network and professional approach, have outstanding relationships and partnerships with key media, influencers, and industry leaders, which has resulted in increased brand visibility and exceptional media coverage for Vox.They are an extension of the internal Marketing team and as such, play a significant role in ensuring that our messaging, content and campaign efforts are aligned across all relevant platforms.Their commitment to excellence, accountability and responsibility aligns perfectly with the Vox values and it’s the perfect recipe for a mutually successful and respectful relationship.
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Diana Prenner
Marketing Manager: PR, Events and Sponsorships at Vox
paygate
We’ve seen a direct correlation between PR publicity and an increase in our website traffic from the the exposure that DUO has consistently secured for us in influential media. Their immersion in our business and excellent writing creates a strong but effortless partnership that is getting us results.
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Brendon Williamson
GM, Business Development / PayGate South Africa
IDU
idu Software has worked with DUO since June 2009. During this time they have gained great insight and understanding into our business and industry. They consistently deliver high quality news articles that are relevant to our business and gain quality media coverage. They are always driving us to deliver new and fresh content, and continuously present new opportunities for us to build brand awareness. One of our key success areas is the regular column we contribute to ASA Magazine, as this publication targets our customer profile directly. Articles in this publication have generated direct leads for our business. Other media coverage that we are particularly proud of include an appearance on Summit TV and articles in other highly regarded publications like the Business Day, and Sunday Times, as well as online channels including the Mail & Guardian Thought Leader Blog.
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Kevin Phillips
MD
logo cloudgate
We have a lot of customers, suppliers and even competitors asking how we get so much media coverage. DUO has ensured that our presence exceeds our size tenfold.
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Brian Timperley
MD and Co-Founder
Insight-consulting-logo
We were seeking a PR partner that takes the time to understand our company, products, services and culture. DUO went the extra mile to ensure they are always informed and aligned to our fast paced IT industry.They offered training upfront which helped us understand PR processes and the media world in general. Their experience, professionalism and connections in the media have given us the additional exposure in a competitive market we were seeking.
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Charlene Smith
Sales Director
1stream
We have been working with DUO for 6 years now. The team produces a consistent flow of high-quality PR content that brings in a steady stream of leads. They understand what our business goals are and how PR can help us achieve them. This year, the team helped us refine our positioning and messaging so that we are able to talk to our target audience in a fresh and compelling way.DUO is proof of the value of PR to niche technology providers like 1Stream.
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Bruce von Maltitz
Director
fuzzy logic
We couldn’t hope for a better marketing/PR partner and can only imagine scaling our engagement with them in the future.
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Jason Ried
Founder and MD
Vox Logo RGB Green 72dpi A5
To say that DUO Marketing + Communications works for Vox would be absurd! They are more than partners and service providers – but rather part of the Vox family. They embody the same values as Vox and have a very thorough understanding of our culture and the messaging that we want to get to our market. To know that they are just as passionate about our business as we are, proves that we made the right choice when we teamed up with them. DUO is made up of a bunch of motivated professionals who continuously strive for the best results and I would recommend them to any business wanting to put their PR into “Partnership Relations”.
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Dianne Prenner
Marketing manager: PR, events and sponsorships
junkmail
DUO Marketing is a professional, efficient, and friendly company to do business with. They get the job done brilliantly and are supportive, creative and proactive. I’m glad we have the opportunity to work with them on our PR content and have really enjoyed working with their team. All our PR requirements and projects are covered by a very helpful team and I feel we are well looked after. DUO Marketing secured fantastic radio interviews and coverage for us and their attention to detail ensures everyone involved are well briefed and taken care of throughout the entire process. I am looking forward to working with them on our future PR campaigns
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Felix Erken
MD

FAQ

Who is the top tech PR agency in South Africa?

With over two decades of exclusive focus on the technology sector, DUO Marketing is the longest-standing specialist tech PR agency  in the region.

We are “Geeks by Nature.” We love technology and the impact it has on businesses and people. We don’t just do PR; we understand the underlying technology, from cloud to cybersecurity to software development and telecoms, and everything in between.

Our leadership team consists of seasoned experts in business strategy, journalism, and digital performance, providing a holistic view of your marketing needs. Judith Middleton leads our agency in Africa and Joanna Oosthuizen leads the UK and European division called the DUO Global Studio

Yes. Our experience and extensive teams allow us to execute campaigns across 15+ African countries, navigating local media landscapes with ease.

DUO partners with clients to build their brands collaboratively. DUO operates in a partnership rather than a transactional way, building on long-term relationships resulting in genuine growth. We humanise technology through compelling storytelling. Our focus on impactful outcomes and a professional approach positions us as trusted strategic advisors. We deliver ROI-driven strategies aligned with your business needs. Our goal is to consult and give you the best of our collective expertise.

PRCA: Public Relations and Communications Association

DUO Marketing + Communications is a proud member of the Public Relations and Communications Association (PRCA) is the world’s largest professional PR body, which represents more than 35,000 PR professionals in 82 countries worldwide. With offices in London, Hong Kong, Dubai, Singapore, and Buenos Aires, it is a global advocate for excellence in public relations.

We are aligned to the PRCA’s mission to create a more professional, ethical, and prosperous PR industry. It champions – and enforces – professional standards around the world through its Professional Charter and Code of Conduct. The Code compels members to adhere to the highest standards of ethical practice.

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PLEXUS

DUO Marketing + Communications is an exclusive partner for the The Plexus Group, a group of global PR and digital marketing agencies servicing clients in the ICT sector. With a presence in over 45 countries, Plexus enables clients to benefit from tailored and scalable communications solutions that support both global and local strategies.

DUO Marketing supports Plexus’ strategy to serve clients who want to make good use of the opportunities presented by the emerging growth in Africa with PR, social media and online marketing. The partnership forms part of DUO’s strategic objective to increase market share with a global client base and further expansion into Africa.

You have a story to tell. Let’s make it engaging and persuasive as we bring it to life.

We have a deep understanding of the Tech and Telecoms landscape and offer a wide array of services to position our clients effectively in the media and across all relevant digital platforms.

So, partner with a specialist PR and Digital Agency that understands your business, industry and customers.