Are you smart, results oriented and passionate about B2B tech? Do you enjoy exploring new opportunities and challenging yourself to be innovative and output focused for your clients? Are you excited about working in a high-pressure environment that celebrates successes, and then quickly moves on to the next task? If so, DUO might be the perfect fit for you.
The Essence of DUO
Our clients are tier two B2B technology businesses. The very nature of our name – DUO – means we approach every client engagement as a partnership. We don’t work in isolation – our clients play a constant and central role in building their brands, just as we do.
We are exceptional at finding and translating the human elements to our clients’ technology solutions. We take hard tech and tell stories about the tech to make it more human. This approach, combined with our relentless focus on meaningful outcomes and our professional approach, has given us a seat at all our clients’ boardroom tables.
We strive to provide value to our clients and do not swap time for money. We understand the commercial role of communications and develop strategies within our clients’ businesses, and develop strategies that deliver a return on investment (ROI) based on their business needs.
We sell expertise to clients. Every product or service we offer is created and implemented by an experienced, skilled and professional expert.
We are not afraid to say no to work where we are not confident that we can deliver to our own high standards.
Every one of DUO’s clients enjoy the personal care and attention of a professional team that is passionate about growing their business through PR, digital marketing, social media and integrated communications.
Each DUO staff member is committed to delivering value. We maintain integrity in all our dealings with colleagues, clients, the media and suppliers. We act professionally at all times and aspire to foster a culture within the organisation that is driven not by ego, but by achieving meaningful results.
While we work hard, we also value the importance of a balanced lifestyle that allows for more than just work. We put in our best effort in office hours and then spend the time to build and maintain fulfilling personal lives. We don’t work around the clock.
We are dedicated to delivering an exceptional customer experience and passion, integrity and a willingness to work hard are must-have qualities for anyone wanting to join our dynamic team.
Senior PR Account Manager - Johannesburg
Location: Johannesburg
Level of experience: Mid level
Report to: CEO
Salary: Market related
Start date: January/ February 2020
Candidate requirements:
- Technology must be something you love
- You must be able to self-manage:
- Quality of output must be at your core . Seriously… quality rules at DUO
- If you join our team, you will be given total control over your career and your success.
- You will need to have lots of energy, be personally-driven, results focused, resourceful, able to deal with issues directly and willing to accept full responsibility
- Team is at the core of everything we do, so you must be someone who will never abandon a team mate and who is comfortable letting others win/ shine
- You have to be in it for the long-haul. There will be bumps in the road and success depends on your ability to adapt, be flexible, change gear when needed and be reliable
Principal Job Responsibilities: (Duties include, but are not limited to)
- Client relations management – experience of technology customer service essential
- Provide strategic input and manage the developments of plans for up to 5 Enterprise Tech clients simultaneously
- Share your knowledge, process and results with the team ongoingly for knowledge transfer.
- Write technology orientated press announcements and thought leadership pieces with the support of our professional content specialists
- Co-ordinate and manage digital marketing campaigns for optimum results
- Quality assure delivery of the team and its outputs including proposals and pitches
- Facilitate strategic client workshops
- Deliver plans against SLAs, on time and within budget
- Prioritise tasks on a weekly basis for the team and set internal deadlines
- Assess the success of plans in implementation
- Build strong personal relationships with the media
- Facilitate knowledge sharing events for the DUO team
- Build the DUO brand through networking and attending the required events
- Act as a final escalation point and facilitate successful problem resolution
- Monitor expenditures against budgets to ensure targets are met
- Key relationships; Clients, Suppliers, Copywriters, Media
- Monthly reporting
- Administration of accounts (records, billing etc.)
- Knowledge management
- Select and ensure training and orientation of new employees
- Ensure a seamless working environment by providing effective cross-functional communication
Qualifications and Experience:
| Matric |
Essential |
| Relevant tertiary qualification. Degree preferable |
Essential |
| Drivers Licence (and own transport) |
Essential |
| 6+ years relevant working experience |
Essential |
| Solid understanding of local tech landscape |
Essential |
| Existing tech client experience and business/ tech media relations |
Critical |
| Press and digital writing experience |
Advantageous |
| Experience using Google Suite |
Advantageous |
Benefits (all only after probation)
- Prioritising work-life balance. No weekend work or after hours work encouraged
- Payment of market related salaries and annual increases
- Annual performance bonuses driven by the achievement of Key Performance Indicators – given that the company makes its targets too. We have a 14 year track record of paying annual bonuses for staff that meet KPIs
- Annual Performance and Career discussions
- Personal Career Development Plans. Focus on individual career development
- Training – monthly at various levels including leadership training for those selected
- Knowledge sharing sessions monthly presented by internal or external resources
- Access to Industry and PR related events (budget allocated per individual)
- Consultants and partners to call on when we need (e.g. HR, journalists, industry thought leaders, financial gurus for RAs and saving strategies)
- Bonus leave over the Christmas and New Year period bringing total leave to 20 days per annum
- Bonus leave on birthdays
- Ad hoc and ex gratia reward and recognition thank you like flowers and/or vouches & duvet days
- Team connecting times for fun activities; lunches, spa days etc
- Flexible work hours policy. T & Cs apply.
- Tribe incentive policy which is customised to each individual’s motivators and reward requirements
- Providing a pleasant physical work environment and work tools conducive to productivity
- An incredible client base who truly value our service offering. We don’t tolerate abusive clients (or staff) relationships and you are protected from this at DUO at all times
- Respect and integrity are critical to our ecosystem.
Personal development responsibilities (continual)
- Proactively remain abreast of ICT trends and industry knowledge
- Self-study in order to develop both technical and soft skills
- Actively knowledge-share with colleagues
How to apply:
Please submit your CV and a completed DUO Marketing questionnaire to judith@duomarketing.co.za, and specify which position you are applying for in the subject line.
Applications received without both documents will be disqualified.
PR Account Manager with strong client management experience - Cape Town
Report to: CEO
Location: Cape Town
Level of experience: Mid-level
Salary: Market-related
Start date: January/ February 2020
Candidate requirements:
- We are looking for smart, outgoing, friendly, people -orientated PR client managers to serve our clients with exceptional care and professionalism
- Technology must be in your blood. We love tech here and you will need to too as all our clients are tech companies
- You must be able to self-manage; we don’t micromanage here but you need to deliver tangible results
- Quality of output must be at your core. Seriously… quality rules at DUO and so all A-types welcome
- If you join our team, you will be given total control over your career and your success; don’t expect anyone else to manage this for you. You will need to have lots of energy, be personally-driven, results-focused, resourceful, able to deal with issues directly and willing to accept full responsibility
- Team is at the core of everything we do, so you must be someone who will never abandon a teammate and who is comfortable letting others win/ shine
- You have to be in it for the long-haul. There will be bumps in the road and success depends on your ability to adapt, be flexible, change gear when needed and be reliable
Principle Job Responsibilities:
Duties include, but are not limited to:
- Provide strategic input and manage the development and implementation of PR and digital marketing plans for up to five Enterprise Tech clients simultaneously (with your team of course)
- Share your knowledge, process and results with the team ongoingly for knowledge transfer
- Write technology orientated press announcements with the support of our professional content specialists
- Co-ordinate and manage Digital marketing campaigns for optimum results
- Quality assure delivery of the team and its outputs including proposals and pitches
- Facilitate strategic client workshops
- Assess the success of plans in implementation
- Build strong personal relationships with the media
- Facilitate knowledge sharing events for the DUO team
- Build the DUO brand through networking and attending the required events
- Act as a final escalation point and facilitate successful problem resolution
- Monitor expenditures against budgets to ensure targets are met
- Key relationships; clients, suppliers, copywriters, media
- Monthly reporting
- Administration of accounts (records, billing, etc.)
- Knowledge Management
- Select and Ensure training and orientation of new employees
- Ensure a seamless working environment by providing effective cross-functional communication
Qualifications and Experience:
| Matric |
Essential |
| Relevant tertiary qualification. Degree preferable |
Essential |
| Drivers Licence (and own transport) |
Essential |
| 4+ years relevant working experience |
Essential |
| Solid understanding of local tech landscape |
Essential |
| Existing tech client experience and business/ tech media relations |
Critical |
| Press and digital writing experience |
Advantageous |
| Experience using Google Suite |
Advantageous |
Benefits (all only after probation)
- Prioritising work-life balance. No weekend work or after hours work encouraged
- Payment of market-related salaries and annual increases
- Annual performance bonuses driven by the achievement of Key Performance Indicators – given that the company makes its targets too. We have a 12-year track record of paying annual bonuses for staff that meet KPIs
- Annual performance and career discussions
- Personal career development plans. Focus on individual career development
- Training – monthly at various levels including leadership training for those selected
- Knowledge sharing sessions monthly presented by internal or external resources
- Access to industry and PR related events (budget allocated per individual)
- Consultants and partners to call on when we need (e.g. HR, journalists, industry thought leaders, financial guru’s for RA’s and saving strategies)
- Bonus leave over the Christmas and New Year period bringing total leave to 20 days per annum
- Bonus leave on birthdays
- Ad hoc and ex gratia reward and recognition thank you like flowers and/or vouches and duvet days
- Team connecting times for fun activities; lunches, spa days etc
- Flexible work hours policy. T&Cs apply.
- Tribe incentive policy which is customised to each individual’s motivators and reward requirements
- Providing a pleasant physical work environment and work tools conducive to productivity
- An incredible client base who truly value our service offering. We don’t tolerate abusive client (or staff) relationships and you are protected from this at DUO at all times
- Respect and integrity are critical to our ecosystem.
Personal development responsibilities (continual)
- Proactively remain abreast of ICT trends and industry knowledge
- Self-study search in order to develop both technical and soft skills
- Actively knowledge-share with colleagues
How to apply
Please submit your CV and a completed DUO Marketing questionnaire to judith@duomarketing.co.za, and specify which position you are applying for in the subject line.
Applications received without both documents will be disqualified.
PR Account Manager with strong media relations and client management experience - Cape Town or Johannesburg
Report to: CEO
Location: Cape Town or Johannesburg
Level of experience: Mid-level
Salary: Market-related
Start date: January/ February 2020
Candidate requirements:
- We are looking for smart, experienced Tech PR client managers to serve our clients with exceptional care and professionalism
- Technology must be in your blood. We love tech here and you will need to too as all our clients are tech companies
- You must be able to self-manage; we don’t micromanage here but you need to deliver tangible results
- Quality of output must be at your core. Seriously… quality rules at DUO and so all A-types welcome
- If you join our team, you will be given total control over your career and your success; don’t expect anyone else to manage this for you. You will need to have lots of energy, be personally-driven, results-focused, resourceful, able to deal with issues directly and willing to accept full responsibility
- Team is at the core of everything we do, so you must be someone who will never abandon a teammate and who is comfortable letting others win/ shine
- You have to be in it for the long-haul. There will be bumps in the road and success depends on your ability to adapt, be flexible, change gear when needed and be reliable
Principle Job Responsibilities:
Duties include, but are not limited to:
- Manage the development and implementation of PR and digital marketing plans for up to five Enterprise Tech clients simultaneously (with your team of course)
- Drive key media coverage for your clients
- Write technology orientated press announcements with the support of our professional content specialists
- Coordinate and manage Digital marketing campaigns for optimum results with our digital team (Social Media, Native Campaigns, Lead generation, SEO and Adwords etc.)
- Quality assure delivery of the team and its outputs including proposals and pitches
- Monitor expenditures against budgets to ensure targets are met
- Monthly reporting
- Administration of accounts (records, billing, etc.)
Qualifications and Experience:
| Matric |
Essential |
| Relevant tertiary qualification. Degree preferable |
Essential |
| Drivers Licence (and own transport) |
Essential |
| 4+ years relevant working experience |
Essential |
| Solid understanding of local tech landscape |
Essential |
| Existing tech client experience and business/ tech media relations |
Critical |
| Press and digital writing experience |
Advantageous |
| Experience using Google Suite |
Advantageous |
Benefits (all only after probation)
- Prioritising work-life balance. No weekend work or after hours work encouraged
- Payment of market-related salaries and annual increases
- Annual performance bonuses driven by the achievement of Key Performance Indicators – given that the company makes its targets too. We have a 12-year track record of paying annual bonuses for staff that meet KPIs
- Annual performance and career discussions
- Personal career development plans. Focus on individual career development
- Training – monthly at various levels including leadership training for those selected
- Knowledge sharing sessions monthly presented by internal or external resources
- Access to industry and PR related events (budget allocated per individual)
- Bonus leave over the Christmas and New Year period bringing total leave to 20 days per annum
- Bonus leave on birthdays
- Ad hoc and ex gratia reward and recognition thank you like flowers and/or vouches and duvet days
- Team connecting times for fun activities; lunches, spa days etc
- Flexible work hours policy. T&Cs apply.
- Tribe incentive policy which is customised to each individual’s motivators and reward requirements
- Providing a pleasant physical work environment and work tools conducive to productivity
- An incredible client base who truly value our service offering. We don’t tolerate abusive client (or staff) relationships and you are protected from this at DUO at all times
- Respect and integrity are critical to our ecosystem.
Personal development responsibilities (continual)
- Proactively remain abreast of ICT trends and industry knowledge
- Self-study search in order to develop both technical and soft skills
- Actively knowledge-share with colleagues
How to apply
We want you to answer the following questions, recorded on video and submitted to us via email. Please submit your recorded applications through email to admin@duomarketing.co.za
Please submit a video recording of the following questions and send them through to us via email:
- What B2B Tech specific PR and Digital Marketing experience do you have. Please mention clients and the role you played on the account
- Why DUO and not any other PR and digital marketing agency?
- Which Tech /Business journalists would be willing to give us a reference on your work?
- What do you see yourself achieving at the agency in the next 5 years
- What could we count on your to bring in terms of value?
- What are your digital trump cards?
- What appeals to you most about working at DUO
- What words describe our agency to you?
- How do you know you will match and enhance our culture and values?
- What does excellence look like to you on a daily basis?
- Please share how you help your current employer or clients accomplish their goals
- When is an ideal start date for you and why?
- What are your salary expectations?
- Are you applying for the CT or JHB position?
Written applications submitted for this position will be disqualified.
Graduate Programme - Johannesburg and Cape Town
This programme will be a practical, mentored, hands on first-job environment where DUO will teach the selected graduate the foundations of how to effectively elevate the brands of enterprise technology companies in South Africa through PR and digital marketing efforts.
One successful applicant will be selected for our Johannesburg branch and one applicant for our Cape Town branch.
The programme duration will be 6 months with the possibility of full-time employment should the graduate prove to match DUO’s standard of excellence, and collaborative company culture.
Some examples of what you will learn:
- Understanding the commercial role of PR in business
- Strategy development
- Reporting to match clients business objectives
- Project management and workflow
- Budgeting and forecasting
- Prioritising tasks – important vs. urgent
- Accountability and integrity – building trust and dependability with your peers and clients
- Differentiation of ordinary to extraordinary
- Media management – tools and tips to ensure excellent results in the media
- Digital tools and techniques for amplifying PR
- Best practices for digital PR reporting and measurement
- Writing award-winning content
This Graduate Programme is a paid, non linear learning opportunity which will take the form of practical, on the job mentoring and task setting rather than a typical academic approach.
Selection criteria
We are looking for applicants with a real hunger to deliver excellence in PR and demonstrate a match with DUO’s value and culture. The successful applicant will aspire to The Essence of DUO.
We will be selecting candidates based on submission of the following:
- CV with a motivation letter as to why DUO should consider you for this graduate program. Please specify your preference of Cape Town or Johannesburg
- Academic results of 75% or above
- University transcripts
- A letter of reference from a professional source
In addition, we require that you submit a self-made video, answering 5 questions in less than 5 minutes:
- What’s unique about DUO?
- What value do you think you can bring to the company?
- What difference do you think this graduate programme can bring to you?
- Where do you see yourself in the next 5 years?
- How do you know you will match and enhance our culture and values?
If we do not receive all of the above mentioned items, we simply cannot consider your application fairly and it will be disqualified.
Please submit all documentation together with your video to admin@duomarketing.co.za, and specify which position you are applying for in the subject line. Applications open on 15 September and close on 15 October, please note that no late applications will be accepted. Selection finalisation by 15 November for start in 2nd week of January 2020.