Are you smart, results oriented and passionate about B2B tech? Do you enjoy exploring new opportunities and challenging yourself to be innovative and output focused for your clients? Are you excited about working in a high-pressure environment that celebrates successes, and then quickly moves on to the next task?

If so, Careers at DUO might be the perfect fit for you.

The Essence of DUO

Our clients are tier two B2B technology businesses. The very nature of our name – DUO – means we approach every client engagement as a partnership. We don’t work in isolation – our clients play a constant and central role in building their brands, just as we do.

We are exceptional at finding and translating the human elements to our clients’ technology solutions. We take hard tech and tell stories about the tech to make it more human. This approach, combined with our relentless focus on meaningful outcomes and our professional approach, has given us a seat at all our clients’ boardroom tables.

We strive to provide value to our clients and do not swap time for money. We understand the commercial role of communications and develop strategies within our clients’ businesses, and develop strategies that deliver a return on investment (ROI) based on their business needs.

We sell expertise to clients. Every product or service we offer is created and implemented by an experienced, skilled and professional expert.

We are not afraid to say no to work where we are not confident that we can deliver to our own high standards.

Every one of DUO’s clients enjoy the personal care and attention of a professional team that is passionate about growing their business through PR, digital marketing, social media and integrated communications.

Each DUO staff member is committed to delivering value. We maintain integrity in all our dealings with colleagues, clients, the media and suppliers. We act professionally at all times and aspire to foster a culture within the organisation that is driven not by ego, but by achieving meaningful results.

While we work hard, we also value the importance of a balanced lifestyle that allows for more than just work. We put in our best effort in office hours and then spend the time to build and maintain fulfilling personal lives. We don’t work around the clock.

We are dedicated to delivering an exceptional customer experience and passion, integrity and a willingness to work hard are must-have qualities for anyone wanting to join our dynamic team.

The jobs on offer:

 

Senior PR Account Manager/Media Relations Specialist

UK remote working opportunity

Level of experience: Senior
Report to: CEO
Salary: Market-related/ Negotiable
Start date: 1 December 2021
Type of role: Permanent or freelance

Candidate requirements:
  • We are looking for smart, outgoing, friendly, people -orientated PR client managers to serve our clients with exceptional care and professionalism
  • Technology must be in your blood. We love tech here and you will need to too as all our clients are tech companies
  • You must be able to self-manage; we don’t micromanage here but you need to deliver tangible results
  • Quality of output must be at your core. Seriously… quality rules at DUO and so all A-types welcome
  • If you join our team, you will be given total control over your career and your success; don’t expect anyone else to manage this for you.
  • You will need to have lots of energy, be personally-driven, results-focused, resourceful, able to deal with issues directly and willing to accept full responsibility
  • Team is at the core of everything we do, so you must be someone who will never abandon a teammate and who is comfortable letting others win/ shine
  • You have to be in it for the long-haul. There will be bumps in the road and success depends on your ability to adapt, be flexible, change gear when needed and be reliable
Principle Job Responsibilities (Duties include, but are not limited to):
  • Provide strategic input and manage the development and implementation of PR and digital marketing plans for up to five Enterprise Tech clients simultaneously (with your team of course)
  • Share your knowledge, process and results with the team on an ongoing basis for knowledge transfer
  • Write technology orientated press announcements with the support of our professional content specialists
  • Co-ordinate and manage Digital marketing campaigns for optimum results
  • Quality assure delivery of the team and its outputs including proposals and pitches
  • Facilitate strategic client workshops
  • Assess the success of plans in implementation
  • Build strong personal relationships with the media
  • Facilitate knowledge sharing events for the DUO team
  • Build the DUO brand through networking and attending the required events
  • Act as a final escalation point and facilitate successful problem resolution
  • Monitor expenditures against budgets to ensure targets are met
  • Key relationships; clients, suppliers, copywriters, media
  • Monthly reporting
  • Administration of accounts (records, billing, etc.)
  • Knowledge Management
  • Select and Ensure training and orientation of new employees
  • Ensure a seamless working environment by providing effective cross-functional communication
Qualifications and Experience:
  • Matric – Essential
  • Relevant tertiary qualification. Degree preferable – Essential
  • Drivers Licence (and own transport) – Essential
  • 4+ years relevant working experience – Essential
  • Solid understanding of local tech landscape –
  • Existing tech client experience and business/ tech media relations – Critical
  • Press and digital writing experience – Advantageous
  • Experience using Google Docs Suite – Advantageous
Benefits (all only after probation):
  • Prioritising work-life balance. No weekend work or after hours work encouraged
  • Payment of market related salaries and annual increases
  • Annual performance bonuses driven by the achievement of Key Performance Indicators – given that the company makes its targets too
  • We have a strong track record of paying annual bonuses for staff that meet KPIs
  • Annual Performance and Career discussions
  • Personal Career Development Plans. Focus on individual career development
  • Training – monthly at various levels including leadership training for those selected
  • Knowledge sharing sessions monthly presented by internal or external resources
  • Access to Industry and PR related events (budget allocated per individual)
  • Consultants and partners to call on when we need (e.g. HR, journalists, industry thought leaders, financial gurus for RAs and saving strategies)
  • Bonus leave over the Christmas and New Year period bringing total leave to 20 days per annum
  • Bonus leave on birthdays
  • Ad hoc and ex gratia reward and recognition thank you like flowers and/or vouches & duvet days
  • Team connecting times for fun activities; lunches, spa days etc
  • Flexible work hours policy. Ts & Cs apply
  • Tribe incentive policy which is customised to each individual’s motivators and reward requirements
  • Providing a pleasant physical work environment and work tools conducive to productivity
  • An incredible client base who truly value our service offering. We don’t tolerate abusive clients (or staff) relationships and you are protected from this at DUO at all times
  • Respect and integrity are critical to our ecosystem
Personal development responsibilities (continual):
  • Proactively remain abreast of ICT trends and industry knowledge
  • Self-study in order to develop both technical and soft skills
  • Actively knowledge-share with colleagues
How to apply

Please do not send your CV to us! We want you to answer the following questions, recorded on video and submitted to us via email. Please submit your recorded applications through email to [email protected]

  • What B2B Tech specific PR and Digital Marketing experience do you have? Please mention clients and the role you played on the account
  • Why DUO and not any other PR and digital marketing agency for your next career move?
  • Which UK based Tech /Business journalists would be willing to give us a reference on your work?
  • What do you see yourself achieving at the agency in the next 5 years?
  • What could we count on you to bring in terms of value?
  • What are your digital trump cards?
  • What appeals to you most about working at DUO?
  • What words describe our agency to you?
  • How do you know you will match and enhance our culture and values?
  • What does excellence look like to you on a daily basis?
  • Please share how you help your current employer or clients accomplish their goals?
  • When is an ideal start date for you and why?
  • What are your salary expectations?

In addition, please send us two written references and your most recent payslip to qualify for this application.

Please note, applications which do not include all requirements will be disqualified.

 

Senior PR Digital Account Manager

SA remote working opportunity

Level of experience: Senior
Education level: Degree
Report to: CEO
Salary: Market-related as per experience and payslips
Start date: 17 January 2022
Type of role: Permanent or freelance

Candidate requirements:
  • We are looking for experienced Tech PR client managers to serve our clients with exceptional care and professionalism in Africa
  • Technology must be in your blood
  • You must be able to self-manage; we don’t micromanage here but you need to deliver tangible results
  • Quality of output must be at your core. Seriously… quality rules at DUO and so all A-types welcome
  • If you join our team, you will be given total control over your career and your success; don’t expect anyone else to manage this for you.
  • You will need to have lots of energy, be personally-driven, results-focused, resourceful, able to deal with issues directly and willing to accept full responsibility
  • Team is at the core of everything we do, so you must be someone who will never abandon a teammate and who is comfortable letting others win/ shine
  • You have to be in it for the long-haul. There will be bumps in the road and success depends on your ability to adapt, be flexible, change gear when needed and be reliable
Principle Job Responsibilities (Duties include, but are not limited to):
  • Manage the development and implementation of PR and digital marketing plans for up to five Enterprise Tech clients simultaneously (with your team of course)
  • Drive key media coverage for your clients with the support of a journalist writer and media relations specialist
  • Coordinate and manage Digital marketing campaigns for optimum results with our digital team
  • Know and understand how to quantify value using digital reporting tools
  • Quality assure delivery of the team and its outputs including proposals and pitches
  • Monitor expenditures against budgets to ensure targets are met
  • Monthly reporting
  • Administration of accounts (records, billing, etc.)
Qualifications and Experience:
  • Matric – essential
  • Relevant tertiary qualification. Degree essential
  • Four+ years’ relevant Digital Marketing/PR Tech working experience – essential
  • Solid understanding of local tech landscape – essential
  • Existing tech and business media relations – critical
  • Press and digital writing experience – advantageous
  • Experience using Google Docs Suite – advantageous
Benefits (all only after probation):
  • Prioritising work-life balance. No weekend work or after hours work encouraged
  • Payment of market-related salaries and annual increases
  • Annual performance bonuses driven by the achievement of Key Performance Indicators – given that the company makes its targets too.
  • We have a strong track record of paying annual bonuses for staff that meet KPI’s
  • Annual performance and career discussions
  • Personal career development plans. Focus on individual career development
  • Training – monthly at various levels including leadership training for those selected
  • Knowledge sharing sessions monthly presented by internal or external resources
  • Access to industry and PR related events (budget allocated per individual)
  • Bonus leave over the Christmas and New Year period bringing total leave to 20 days per annum
  • Bonus leave on birthdays
  • Ad hoc and ex gratia reward and recognition thank you like flowers and/or vouchers and duvet days
  • Flexible work hours policy. T&Cs apply. This is a remote working position
  • Tribe incentive policy which is customised to each individual’s motivators and reward requirements
  • An incredible client base who truly value our service offering. We don’t tolerate abusive client (or staff) relationships and you are protected from this at DUO at all times
  • Respect and integrity are critical to our ecosystem
Personal development responsibilities (continual):
  • Proactively remain abreast of ICT trends and industry knowledge
  • Self-study in order to develop both technical and soft skills
  • Actively knowledge-share with colleagues
How to apply

Please do not send your CV to us! We want you to answer the following questions, recorded on video and submitted to us via email. Please submit your recorded applications through email to [email protected]

  • What B2B Tech specific PR and Digital Marketing experience do you have? Please mention clients and the role you played on the account.
  • How did you bring value to your clients – please explain.
  • Why DUO and not any other PR and digital marketing agency for your next career move?
  • Which Business journalists would be willing to give us a reference on your work?
  • What do you see yourself achieving at the agency in the next 5 years?
  • What could we count on you to bring in terms of value?
  • What are your digital trump cards?
  • What appeals to you most about working at DUO?
  • What words describe our agency to you?
  • How do you know you will match and enhance our culture and values?
  • What does excellence look like to you on a daily basis?
  • Please share how you help your current employer or clients accomplish their goals?
  • When is an ideal start date for you and why?
  • What are your salary expectations?

In addition, please send us two written references and your most recent payslip to qualify for this application.

Please note, applications which do not include all requirements will be disqualified.

 

Senior Media Relations Specialist – B2B Tech/Finance/Business/Investor Relations

SA remote working opportunity

Level of experience: Senior
Education level: Degree
Report to: CEO
Salary: Negotiable/ Market-related/ Dependant on experience
Start date: 15 January 2022
Type of role: Permanent or freelance

Candidate requirements:
  • We are looking for an experienced media relations specialist with business, tech fintech, investor relations and business media relations experience to serve our clients with exceptional care and professionalism
  • Technology & innovation must be in your blood
  • Quality of output must be at your core and matching our clients strategic needs to media opportunities must be your sole focus
  • Experience across Africa would be advantageous
  • If you join our team, you will be given total control over your career and your success; don’t expect anyone else to manage this for you
  • You will need to have lots of energy, be personally driven, results-focused, resourceful, able to deal with issues directly and willing to accept full responsibility
Principle Job Responsibilities (Duties include, but are not limited to):
  • Media relations support to the client management team, including distribution of media releases, securing media interviews and news-jacking opportunities as well as managing expectations on turnaround times
  • This role will also include feature motivations writing, so writing skills are key
  • Management of agency and client media contact lists (in line with POPIA regulations) – ensuring media contacts are up to date
  • Media strategy and campaign development – participate in the development of client strategies
  • Development and management of strong media relationships with journalists from a range of publications in the B2B business and technology sectors.
  • Knowledge sharing with agency team members about media liaison best practices
  • Working closely with the team to ensure we make the most of all media opportunities – for example special days both local and national
  • Proactively source media opportunities for clients
  • Story conceptualisation – helping to brainstorm ideas to generate coverage for clients
  • Assisting account lead on the media section of Monthly reporting
  • Administration of accounts in regards to media spend etc (records, billing, etc.)
Qualifications and Experience:
  • Matric – essential
  • Relevant tertiary qualification. Degree essential – Journalism, Media, PR
  • Four+ years’ relevant working experience (preferably within a PR/Comms agency) – essential
  • Experience working in a press or media relations role with a solid understanding of the local media landscape – essential
  • Experience working with B2B clients, across multiple sectors – Existing tech and business media relations – critical
Benefits (all only after probation):
  • Prioritising work-life balance. No weekend work or after hours work encouraged
  • Payment of market-related salaries and annual increases
  • Annual performance bonuses driven by the achievement of Key Performance Indicators – given that the company makes its targets too.
  • We have a strong track record of paying annual bonuses for staff that meet KPI’s
  • Annual performance and career discussions
  • Personal career development plans. Focus on individual career development
  • Training – monthly at various levels including leadership training for those selected
  • Knowledge sharing sessions monthly presented by internal or external resources
  • Access to industry and PR related events (budget allocated per individual)
  • Bonus leave over the Christmas and New Year period bringing total leave to 20 days per annum
  • Bonus leave on birthdays
  • Ad hoc and ex gratia reward and recognition thank you like flowers and/or vouchers and duvet days
  • Flexible work hours policy. T&Cs apply. This is a remote working position
  • Tribe incentive policy which is customised to each individual’s motivators and reward requirements
  • An incredible client base who truly value our service offering. We don’t tolerate abusive client (or staff) relationships and you are protected from this at DUO at all times
  • Respect and integrity are critical to our ecosystem.
Personal development responsibilities (continual):
  • Proactively remain abreast of ICT trends and industry knowledge
  • Stay abreast of the media relations landscape
  • Self-study search in order to develop both technical and soft skills
  • Actively knowledge-share with colleagues
How to apply

Please do not send your CV to us! We want you to answer the following questions, recorded on video and submitted to us via email. Please submit your recorded applications through email to [email protected]

  • What B2B Tech specific PR Media Relations experience do you have? Please mention clients and the role you played on the account.
  • Which tier 1 Tech /Business journalists would be willing to give us a reference on your work?
  • Please share how you help your current employer or clients accomplish their media goals?
  • What are the biggest challenges for our clients to consider from your role. How will you advise them of the changes in the media landscape without it sounding like an excuse for non performance?
  • Most of our clients expect around 10 to 20 published articles per month. Would you be willing to aim for this target knowing that volume will never outperform quality. (2 is never going to make anyone happy)
  • What would you do if a media distribution campaign did not perform well?
  • What could we count on you to bring in terms of media relations value?
  • Give us an example of when you secured media coverage for a client off an unexpected theme or event?
  • What are your media trump cards?
  • Tell us about a successful media campaign you led. What made it so successful?
  • What appeals to you most about working at DUO?
  • When is an ideal start date for you and why?
  • What are your salary expectations?
  • Would you prefer permanent or freelance work?

In addition, please send us two written references and your most recent payslip to qualify for this application.

Please note, applications which do not include all requirements will be disqualified.

 

Digital Marketing and Social Media Project Manager

SA remote working opportunity

Level of experience: Mid
Education level: Degree
Report to: CEO
Salary: Market-related as per experience and payslips
Start date: 1 February 2022
Type of role: Permanent

Candidate requirements:
  • We are looking for an experienced Digital Marketing Project Manager who is passionate about both PR and digital
  • You must have a strong acumen for digital marketing best-practice to establish an optimal presence and online identity to target audiences by using various metrics and tools to improve user journey and achieve results
  • The role requires an experienced digital marketer that will create and implement strong digital marketing strategies and campaigns for various clients in the B2B technology space
  • This includes launching, optimising and implementing online media campaigns across various digital networks including Google Ads, Facebook Ads, LinkedIn Ads and other social platforms
Principle Job Responsibilities (Duties include, but are not limited to):
  • Managing the development and implementation of digital marketing plans for up to five Enterprise Tech clients simultaneously (with your team of course)
  • Guide stakeholders and channel teams on tracking requirements and implementation to enable effective monitoring and reporting.
  • Proactively recommend initiatives to stakeholders that would drive business objectives through paid media campaigns, channel usability and user experience
  • Coordinate and manage Digital marketing campaigns for optimum results
  • Analyse and make recommendations for all areas of the business’ digital need to establish where it can be improved
  • Develop and make recommendations for optimal SEO strategies
  • Manage account organisation and prepare accurate reports on overall performance of marketing campaigns
  • Write, create, schedule and monitor social media content across multiple platforms
  • Developing existing channels for attracting traffic
  • Searching and testing new scalable channels
  • Share knowledge, collaborate and train other team members – SEO, design, development, etc.
Qualifications and Experience:
  • Matric – essential
  • 3+ years in digital marketing
  • Relevant tertiary qualification. Degree essential
  • Experience in tech companies will be an advantage
  • Press and digital writing experience – advantageous
  • Experience using Google Docs Suite – advantageous
  • High level of responsibility, proactivity and organization
  • Knowledge in the following areas: google ads, contextual advertising, Direct Marketing (incl. trigger emails), SEO, affiliate marketing,
  • Strong Facebook and LinkedIn Ads background
  • Experience managing several campaigns at once
  • Good numerical, analytical and research skills to evaluate campaigns
Benefits (all only after probation):
  • Prioritising work-life balance. No weekend work or after hours work encouraged
  • Payment of market-related salaries and annual increases
  • Annual performance bonuses driven by the achievement of Key Performance Indicators – given that the company makes its targets too
  • We have a strong track record of paying annual bonuses for staff that meet KPI’s
  • Annual performance and career discussions
  • Personal career development plans. Focus on individual career development
  • Training – monthly at various levels including leadership training for those selected
  • Knowledge sharing sessions monthly presented by internal or external resources
  • Access to industry and PR related events (budget allocated per individual)
  • Bonus leave over the Christmas and New Year period bringing total leave to 20 days per annum
  • Bonus leave on birthdays
  • Ad hoc and ex gratia reward and recognition thank you like flowers and/or vouchers and duvet days
  • Flexible work hours policy. T&Cs apply. This is a remote working position
  • Tribe incentive policy which is customised to each individual’s motivators and reward requirements
  • An incredible client base who truly value our service offering. We don’t tolerate abusive client (or staff) relationships and you are protected from this at DUO at all times
  • Respect and integrity are critical to our ecosystem.
Personal development responsibilities (continual):
  • Proactively remain abreast of ICT trends and industry knowledge
  • Self-study search in order to develop both technical and soft skills
  • Actively knowledge-share with colleagues
How to apply

Please do not send your CV to us! We want you to answer the following questions, recorded on video and submitted to us via email. Please submit your recorded applications through email to [email protected]

  • What B2B Tech specific Digital Marketing experience do you have? Please mention clients and the role you played on the account
  • Why DUO and not any other PR and digital marketing agency for your next career move?
  • What do you see yourself achieving at the agency in the next 5 years?
  • What could we count on you to bring in terms of value?
  • What are your digital trump cards?
  • How do you know you will match and enhance our culture and values?
  • What does excellence look like to you on a daily basis?
  • Please take us through a digital project you managed from start to finish. What were the goals, strategies and outcomes you are most proud of?
  • When is an ideal start date for you and why?
  • What are your salary expectations?

In addition, please send us two written references and your most recent payslip to qualify for this application.

Please note, applications which do not include all requirements will be disqualified.

 

Graphic Designer

SA remote working opportunity

Level of experience: Mid
Education level: Degree
Report to: CEO
Salary: Market-related as per experience and payslips
Start date: 1 February 2022
Type of role: Permanent

Candidate requirements:
  • Visual design, digital and technology must be in your blood
  • You must be able to self-manage; we don’t micromanage here but you need to deliver tangible results
  • Quality of output must be at your core. Seriously… quality rules at DUO and so all A-types welcome
  • If you join our team, you will be given total control over your career and your success; don’t expect anyone else to manage this for you.
  • You will need to have lots of energy, be personally-driven, results-focused, resourceful, able to deal with issues directly and willing to accept full responsibility
  • Team is at the core of everything we do, so you must be someone who will never abandon a teammate and who is comfortable letting others win/ shine
  • You have to be in it for the long-haul. There will be bumps in the road and success depends on your ability to adapt, be flexible, change gear when needed and be reliable
Principle Job Responsibilities (Duties include, but are not limited to):
  • Hands-on experience with conceptualising design projects, coordinating with teams and working on its execution
  • Confidently work with and collaborate with team members to design and pitch concepts for visual assets that achieve marketing standards
  • Follow and drive best practice processes internally
  • Shows a good understanding of digital marketing best practices
  • Communicate effectively through DUO’s online forums and briefs in managing deadlines
  • Oversee conceptualisation of design projects and offer new, fresh ideas for campaigns and marketing deliverables
  • Conceptualise original and unique designs and illustrations
  • Follow brand guidelines for each client and choose the right images, typography, graphics and layouts for the project
  • Suitable design aesthetic that is in line with brand guidelines and the latest design trends
  • Stay up to date with the changing trends in the field and best practices
Qualifications and Experience:
  • Matric – essential
  • Bachelor’s degree in visual communication, graphic design or any other design related field – essential
  • Expert with design software and editing tools such as knowledge in Adobe Illustrator, Photoshop, InDesign – essential
  • Experience with 2D animation and Video editing – essential
  • A good portfolio of past design and creative projects – essential
  • Excellent communication, time management, and multitasking skills – essential
  • Good command over design techniques and visual elements – essential
  • Good aesthetic sense, creative thinking with attention to detail – essential
  • Digital marketing experience – advantageous
  • Copywriting experience – advantageous
Benefits (all only after probation):
  • Prioritising work-life balance. No weekend work or after hours work encouraged
  • Payment of market-related salaries and annual increases
  • Annual performance bonuses driven by the achievement of Key Performance Indicators – given that the company makes its targets too
  • We have a strong track record of paying annual bonuses for staff that meet KPI’s
  • Annual performance and career discussions
  • Personal career development plans. Focus on individual career development
  • Training – monthly at various levels including leadership training for those selected
  • Knowledge sharing sessions monthly presented by internal or external resources
  • Access to industry and PR related events (budget allocated per individual)
  • Bonus leave over the Christmas and New Year period bringing total leave to 20 days per annum
  • Bonus leave on birthdays
  • Ad hoc and ex gratia reward and recognition thank you like flowers and/or vouchers and duvet days
  • Flexible work hours policy. T&Cs apply. This is a remote working position
  • Tribe incentive policy which is customised to each individual’s motivators and reward requirements
  • An incredible client base who truly value our service offering. We don’t tolerate abusive client (or staff) relationships and you are protected from this at DUO at all times
  • Respect and integrity are critical to our ecosystem.
How to apply

Please do not send your CV to us! We want you to answer the following questions, recorded on video and submitted to us via email. Please submit your recorded applications through email to [email protected]

  • What B2B Tech specific Design and Digital experience do you have? Please mention clients and the role you played on the account
  • Can you talk us through your portfolio and how your work impacted your clients?
  • Why DUO and not any other PR and digital marketing agency for your next career move?
  • What do you see yourself achieving at the agency in the next 5 years?
  • What could we count on you to bring in terms of value?
  • What are your design / digital trump cards?
  • What appeals to you most about working at DUO and how do you know you will match and enhance our culture and values?
  • What does excellence look like to you on a daily basis?
  • When is an ideal start date for you and why?
  • What are your salary expectations?

In addition, please send us your design portfolio, two written references and your most recent payslip to qualify for this application.

Please note, applications which do not include all requirements will be disqualified.