We are seeking a highly organised and detail-oriented Admin Assistant to join our technology-focused PR and Digital Marketing agency. In this role, you will play a critical part in ensuring the smooth and efficient operation of day to day activities for DUO and its clients. Reporting directly to the CEO, you will be responsible for overseeing and managing the workflow of activities briefed to you, ensuring that all work is completed on time and to a high standard. We expect you to show initiative, drive hard towards excellence and be proactive. Prior agency experience is essential.
Level of experience: Mid
Education level: Diploma / Degree
Reports to: CEO
Salary: R15000 – R18000
Start date: Immediate
Type of role: Permanent
Candidate requirements:
- Highly collaborative work style required
- Excellent communication skills
- High integrity and alignment with DUO’s values and mission
- Proficiency in project management software, such as Monday.com, Asana, or Trello.
- Competence in Google business suite essential
- Proficiency in Social media management software, such as Hootsuite or Sprout Social
- You must be able to self-manage and escalate risks to the business immediately
- Quality of output must be at your core . Seriously… quality rules at DUO
- If you join our team, you will be given total control over your career and your success
- You will need to have lots of energy, be personally-driven, results focused, resourceful, able to deal with issues directly and willing to accept full responsibility
- Team is at the core of everything we do, so you must be someone who will never abandon a team mate and who is comfortable letting others win/ shine
- You have to be in it for the long-haul. There will be bumps in the road and success depends on your ability to adapt, be flexible, change gear when needed and be reliable
Role & Responsibilities:
- Provide organisational coordination and administrative support to the team on all SLA’s and projects
- Provide assistance to the Operations Efficiencies Manager with campaign management on B2B platforms
- Support the AD/ AM with any client requirements including creating briefing documents, research, saving recordings, researching events and awards, managing deadlines, updating media lists, etc
- Perform research to support the delivery of technology-orientated press announcements
- Social Media Management and Scheduling: Manage various social media platforms and schedule posts to maintain a consistent and engaging online presence for DUO
- Timely and accurate reporting
- Reviewing design briefs and V1 of designs to ensure alignment with the brief
- Ensure a seamless working environment by providing effective cross-functional communication
- Scheduling meetings where necessary and ensuring all preparation for the meeting including status documents, agendas, meeting take-outs and Monday.com updates
- Regularly update tasks on the relevant platform including deadlines
Qualifications and Experience:
- Education: Bachelor’s degree in Marketing, Public Relations, Advertising, or a related field
- Work experience: At least 2 years of experience in a similar role, with a strong focus on traffic management, social media management, and team coordination
- Matric – Essential
- Proficient in Google Workspace/Suite – Advantageous
- Effective Time management – Essential
Personal Skills/Attributes
- Hunger to develop career in an agency
- Ability to prioritise clients needs
- Commitment to going the extra mile
- Willingness to be challenged
- Passion for client delivery and service
- Attention to detail
- Ability to research
- Follow through
- Delivery orientated
- Proactive
- Ability to multitask
- Team player
- Ability to self-start
- Ability to work and learn in a fast-paced environment
Benefits (all only after probation):
- Prioritising work-life balance. No weekend work or after hours work encouraged, only when necessary to meet consumer client needs.
- Payment of market-related salaries and annual increases.
- Annual performance bonuses driven by the achievement of Key Performance Indicators – given that the company makes its targets too.
- We have a 20-year track record of paying annual bonuses for staff that meet KPIs
- Annual performance and career discussions.
- Personal career development plans. Focus on individual career development.
- Training – monthly at various levels including leadership training for those selected.
- Knowledge sharing sessions monthly presented by internal or external resources.
- Access to industry and PR related events (budget allocated per individual).
- Bonus leave over the Christmas and New Year period potentially bringing total leave to 20 days per annum.
- Bonus leave on birthdays.
- Ad hoc and ex gratia reward and recognition thank you like flowers and/or vouchers and duvet days.
- Flexible work hours policy. T&Cs apply. This is a remote working position.
- Tribe incentive policy which is customised to each individual’s motivators and reward requirements.
- An incredible client base who truly value our service offering. We don’t tolerate abusive client (or staff) relationships and you are protected from this at DUO at all times
- Respect and integrity are critical to our ecosystem.
To apply, send through your CV, qualifications, references and a recent payslip via the application form below.
