Role Summary:
We are seeking a super organised, laser-focused, and exceptionally detail-oriented Global Studio Traffic Manager to oversee the end-to-end delivery of world-class content and digital campaigns for our international technology clients. This role is paramount to ensuring that all projects, from Deep Dive Discovery through to Performance Optimisation, are managed with rigorous quality assurance measures and delivered on brief and on time. You will serve as a key point of contact, fostering the deeply integrated, partner-based relationship with clients and effectively managing our team of senior specialists.
Key Responsibilities:
- Oversee the aggregation of best-fit senior-level resources (writers, designers, researchers, analysts, etc.) for each unique client project, ensuring the perfect blend of talent is assembled.
- Manage the end-to-end project lifecycle, from the deep dive discovery phase to concept development, content creation, and data-led analysis.
- Ensure seamless execution and delivery of content, on brief and on time.
- Implement and uphold rigorous quality assurance measures throughout the content creation process.
- Serve as a key client contact, fostering the deeply integrated, partner-based relationship and ensuring proactive communication that efficiently manages client expectations.
- Ensure that all work produced is accurate, relevant, and precise.
- Manage quotes and costs like your life depended on it
- Ensure all documentation is shared on Monday.com for full transparency, collaboration and enablement of best practice at DUO
- Ensure a cohesive tone of voice and consistent brand messaging and design across all content developed.
- Oversee the monitoring and testing of content performance, working with analysts to deliver insights and optimise results
Required Skills and Experience:
- A Degree is essential
- Proven experience in Agency as a traffic manager of digital marketing projects, preferably within the technology sector (speed, flexibility and adaptability are key skills for this role)
- Experience managing teams of senior-level creative and analytical specialists.
- Exceptional project management and organisational skills, demonstrating the ability to handle multiple complex projects concurrently.
- Meticulous attention to detail, with a strong commitment to quality assurance and accuracy.
- Strong focus and the ability to ensure projects remain aligned with client briefs and strategic objectives.
- Excellent communication, interpersonal, and client relationship management skills.
- Understanding of data-led content analysis and testing methodologies is beneficial.
The Ideal Candidate Will Be:
- Super organised, ensuring seamless execution and delivery of content, on brief and on time.
- Laser-focused on client needs and project requirements, acting as a trusted partner deeply integrated into their process to produce work that is accurate, relevant, and precise.
- Possessing exceptional attention to every detail, critical for implementing the rigorous quality assurance measures that define the DUO Studio’s approach and guarantee excellence.
- Being dependable and demonstrating quality and consistency builds trust with clients and the team.
- Collaborative and transparent – aligned to our processes 100% to ensure seamless collaboration from the team
Why Join DUO Studio?
Be part of an award-winning agency with a proven track record in the technology sector. You will work with South Africa’s finest creative minds – a carefully curated team of senior-level specialists with extensive experience. DUO Studio offers a unique partner model where you are deeply integrated and contribute to creating world class content, design and campaigns. You will directly contribute to DUO’s purpose of giving technology innovators a voice and helping global clients achieve measurable ROI. Our agility and responsiveness, combined with access to the Plexus PR Group as well as The Collectivist network, make us a strong partner in the global market for those agencies and brands that don’t have all the relevant skills in house.
Benefits (all only after probation):
- Prioritising work-life balance. No weekend work or after hours work encouraged, only when necessary to meet consumer client needs.
- Payment of market-related salaries and annual increases.
- Annual performance bonuses driven by the achievement of Key Performance Indicators – given that the company makes its targets too.
- We have a 21-year track record of paying annual bonuses for staff that meet KPIs
- Annual performance and career discussions.
- Personal career development plans. Focus on individual career development.
- Training – monthly both internally and via the Plexus Global Training academy
- Knowledge sharing sessions monthly presented by internal or external resources.
- Bonus leave over the Christmas and New Year period potentially brings total leave to 20 days per annum.
- Bonus leave on birthdays.
- Ad hoc and ex gratia reward and recognition thank you like flowers and/or vouchers and duvet days.
- Flexible work hours policy. T&Cs apply. This is a remote working position.
- Tribe incentive policy which is customised to each individual’s motivators and reward requirements.
- An incredible client base who truly value our service offering. We don’t tolerate abusive client (or staff) relationships and you are protected from this at DUO at all times
- Respect and integrity are critical to our ecosystem.
- Collaboration and transparency are not negotiable
- We don’t swap time for money and therefore no timesheets are required.
Personal development responsibilities (continual):
- Proactively remain abreast of global tech trends and industry knowledge.
- Self-study search in order to develop both technical and soft skills.
- Actively knowledge-share with colleagues.
To apply, send through your CV, qualifications, references and a recent payslip via the application form below.
