As a Senior Designer at DUO, you will be part of a carefully curated team of senior-level specialists. Our award-winning tech specialist PR and Digital marketing agency has a unique model focused on strategic partnerships, not just the implementation of tasks, to deliver outcomes for clients both in South Africa and globally. We structure teams based on the relevant experience and strengths that would add the best value specific to each client’s objectives and business goals. You will be joining a team of experienced specialists in Tech PR and Digital Marketing across various functions including content development, client management, media relations/management, digital and design. This role requires a blend of creativity and a data-informed approach to continuously optimise content for the best results.
Candidate Requirements:
The ideal candidate is a proactive, detail-oriented designer with a strong eye for visual storytelling and a true team player mindset, eager to thrive in a multi-client Tech PR and Marketing Agency environment.
- Super organised, ensuring seamless execution and delivery of content, on brief and on time.
- Laser-focused on client needs and project requirements, acting as a trusted partner deeply integrated into their process to produce work that is accurate, relevant, and precise.
- Being dependable and demonstrating quality and consistency builds that trust with clients and the team.
- Collaborative and transparent – aligned to our processes 100% to ensure seamless collaboration from the team
- Digital-first mindset – Comfortable designing for social media, email banners, web assets, and other digital channels; stays abreast of ICT and design trends.
- Strong time-management and multitasking skills, capable of juggling multiple projects and meeting strict deadlines.
- Self-starter with a hunger to grow within an agency setting; commitment to going the extra mile, continuous self-learning, and knowledge-sharing with colleagues.
Principal Job Responsibilities (Duties include, but are not limited to):
- Develop visual concepts, graphics, and layouts for a wide range of deliverables including digital campaigns, social media assets, websites, infographics, presentations, email marketing, brochures, and event collateral.
- Design assets in line with client brand guidelines, ensuring consistency and visual excellence across all materials.
- Translate strategic and marketing objectives into visually engaging and effective designs.
- Support the creation and evolution of client brand identities through thoughtful use of typography, layout, colour, and iconography.
- Utilise data and insights to inform design choices and support content optimisation.
- Contribute to the development of brand guidelines and visual systems for new and existing clients.
- Bring stories to life through creative visual storytelling that resonates with target audiences in the tech space.
- Work closely with account managers and clients to execute digital campaign assets.
- Manage multiple design projects simultaneously, balancing deadlines and client/team expectations.
- Participate in creative briefings and present design ideas with clarity and rationale to both internal teams.
- Create and adapt visual content for social media platforms (LinkedIn, X, Facebook, Instagram, etc.).
- Design digital display banners, animated GIFs, video graphics, and web-based visuals in collaboration with the digital team.
- Stay informed of social and digital design trends to ensure content remains current and engaging.
- Conduct thorough checks on all design output, ensuring high standards of quality and accuracy.
- Prepare final artwork for digital and print production, managing file formats, resolutions, and colour spaces appropriately.
- Maintain an organised and accessible design archive across internal systems (e.g., Canva, Adobe CC, Google Drive).
- Edit and produce short-form videos for social media, client campaigns, case studies, and event highlights.
- Create engaging motion graphics and branded video templates.
- Collaborate with the content and digital teams to storyboard, script, and edit video content aligned with marketing objectives.
- Optimise video formats for different platforms (LinkedIn, YouTube, Instagram, etc.), ensuring technical compatibility and visual impact.
Qualifications and Experience:
- Matric – essential
- Relevant tertiary qualification. Degree essential.
- 2–4 years of experience in an agency or multi-client design environment (preferably tech sector).
- Strong portfolio showcasing a range of digital and print design work.
- Proficient in digital design tools and platforms, such as Affinity (Designer, Publisher and Photo) or Adobe Creative Suite (Photoshop, InDesign, Illustrator); experience with Canva is a plus.
- Solid foundation in typography, colour theory, layout, and branding principles.
- Meticulous attention to detail, with a strong commitment to quality assurance and accuracy.
- Strong focus and the ability to ensure projects remain aligned with client briefs and strategic objectives.
- Excellent communication skills; able to work both independently and as part of a collaborative team.
- Utilise data and insights, potentially working with analytics specialists, to inform design choices and support content optimisation.
- Ensure design content is accessible, including considerations like alt text for images.
- Deliver final design assets on brief and on time, maintaining proactive communication with clients.
- Serve as expert support for global agencies needing additional design resources when winning integrated digital briefs.
- Proficiency in video editing software.
- Demonstrated experience editing short-form video content for digital and social media channels.
- Ability to storyboard, edit, and apply motion graphics to enhance visual storytelling.
- Understanding of video formats, resolution, compression, and platform-specific best practices.
- Familiarity with data-led marketing concepts and how design contributes to content performance and optimisation (e.g., A/B testing considerations).
- Problem-solving mindset and the ability to adapt quickly to client and industry needs.
- Dependability and pride in delivering extraordinary work.
Benefits (all only after probation):
- Prioritising work-life balance. No weekend work or after hours work encouraged
- Payment of market-related salaries and annual increases
- Annual performance bonuses driven by the achievement of Key Performance Indicators – given that the company makes its targets too.
- We have a 20-year track record of paying annual bonuses for staff that meet KPIs
- Annual performance and career discussions
- Personal career development plans. Focus on individual career development
- Training – monthly at various levels including leadership training for those selected
- Knowledge sharing sessions monthly presented by internal or external resources
- Access to industry and PR related events (budget allocated per individual)
- Bonus leave over the Christmas and New Year period bringing total leave to 20 days per annum
- Bonus leave on birthdays
- Ad hoc and ex gratia reward and recognition thank you like flowers and/or vouchers and duvet days
- Flexible work hours policy. T&Cs apply. This is a remote working position
- Tribe incentive policy which is customised to each individual’s motivators and reward requirements
- An incredible client base who truly value our service offering. We don’t tolerate abusive client (or staff) relationships and you are protected from this at DUO at all times
- Respect and integrity are critical to our ecosystem
Personal development responsibilities (continual):
- Proactively remain abreast of ICT trends and industry knowledge
- Self-study search in order to develop both technical and soft skills
- Actively knowledge-share with colleagues
To apply, send through your CV, qualifications, references and a recent payslip via the application form below.
