TECH PR & COMMUNICATION SERVICES FOR TECHNOLOGY COMPANIES IN AFRICA

Established Relationships With Tech & Business Media

The DUO Marketing team is made up of Tech PR professionals, dedicated to building brand visibility in targeted digital platforms and print publications for our clients in the technology sector across Africa and into global markets

Public Relations

At the heart of our PR and Digital Marketing agency is the aim to provide measurable return on investment (ROI), which we achieve through aligning our Tech PR activities with the strategic roadmap in our public relations services. This is only possible with the backing of our commercial expertise, deep industry experience, excellent track record and established relationships with tech and business media in the region.

Strategy 1

PR Strategy for Tech Companies: Aligning Communications to Business Objectives

Our strategic approach focuses on aligning your business objectives with public relations services and digital marketing activities. We’ll delve into your business and marketplace to create a comprehensive roadmap for successful brand elevation.

Tech PR Content Creation: Press Releases, Thought Leadership & Case Studies

Content is king at DUO. All good PR and digital marketing starts with good quality content.
Our creative team, led by award winning writers that include former IT journalists, and editors of leading tech and business magazines, excel in producing engaging, original content tailored to your brand’s voice and commercial objectives.

Content Creation
Media Relations

Media Relations: Securing Tier 1 Tech and Business Media Coverage in Africa

Effective media relations are essential for successful communication strategies. Our experienced public relations services team ensures your news resonates with the right audience through meticulously crafted content, media briefings, and relationships with key journalists and media outlets.

Crisis and Management PR: Protecting Your Tech Brand's Reputation

Crisis management is the process by which an organisation deals with a disruptive and unexpected event that threatens to harm the organisation or its stakeholders. DUO has a team of experienced PR practitioners to support our clients in this process within our public relations services.
Crisis Management

Crisis can vary from a data breach to a misinterpreted tweet. There is no blueprint for crisis resolution and as such, we treat each incident with careful precision, weighing up the risks and considerations for all parties concerned.

We take a proactive approach with trained spokespeople to remove the opportunity for media speculation. It’s never comfortable or easy and as such, we offer this service to retainer clients only.

We will work with our clients to prepare the following documents to ensure that all the necessary information is immediately available:

tactical plan

Crisis communication plan

Crisis communication team

Crisis communication team

Policy documentation on Handling the media

Policy documentation on: Handling the media

Media announcements and interviews with relevant media

Media announcements and interviews with relevant media

Letters to staff and shareholders

Letters to staff and shareholders

Possible QAs

Possible Q&A’s

We do not share client crisis case studies for confidentiality reasons.

Internal Communications

Internal Communications: Building Alignment Across Your Organisation

At DUO, every audience matters and strategies are tailored to get the most impact. The team assists clients to develop and strengthen relationships across organisational boundaries through effective internal branding and staff communication.

Our services assist businesses in:

Creating an internal brand

Creating an internal brand aligned to your external brand and business strategy.

Internal brand ambassadorship campaigns

Internal brand ambassadorship campaigns to drive motivation, loyalty and productivity.

Identify critical elements

Identify critical elements that are required to elevate your internal brand effectively.

Identify tools platforms and messaging

Identify tools, platforms and messaging to use to drive engagement and any changes your business may be experiencing

Executive Personal Profiling: Positioning Your Business Leaders as Industry Thought-Leaders

Personal profiling creates presence and visibility on client competencies, successes
and vision for the brand and/ or organisation. DUO has over two decades of experience in
personal profiling for our customers and understands how to boost the presence
and visibility of an organisation’s executives. DUO assists executives in:

Personal Profiling 1
Holistic 1

Finding key industry
analysts to engage with.

influential journalists

Identifying and connecting
with influential journalists
within the tech industry.

opportunities for executives

Creating opportunities for
executives to be published in
prominent publications for
their industry insights.

Speaker Opportunities

Speaker Opportunities: Positioning Your Tech Executives at Leading Industry Events

DUO strategically identifies speaker opportunities at leading industry events in order to provide clients with a platform and opportunity to engage with, and influence audiences beyond their current base. Participating at events not only elevates brand awareness, but helps profile the business, and its key employees as subject-matter
experts in their field. This is done through:

themes and events

Identifying the themes and events that best match the client’s focus and business strategy.

speaker motivations

Crafting speaker motivations that get submitted to the event organisers.

preparation for the opportunity
Once secured, creating briefing documents and/or assisting clients with speaker notes in preparation for the opportunity.

Media Training for Tech Spokespeople: Prepare Your Team for Any Interview

Our media training programme is designed to equip spokespeople with the necessary know-how to hone messages and handle even the trickiest interviewer.
The primary objective of the workshop is to prepare your company spokespeople to face the media and help create a messaging blueprint that becomes a point of
reference for future engagement with the press.

The agenda for the three-hour media training includes:

Media Training
Holistic 1

Introduction to the media

influential journalists

Engaging the media

Dealing with crises

Dealing with crises

The changing media landscape

The changing media
landscape

The risks of AI in PR

The risks of AI in PR

Social media

Social media

Roleplay

Roleplay (to test your knowledge)

The workshop is facilitated by a DUO team member and a journalist, who have
extensive knowledge of working with and in the media.
The outcome of this 3 hour investment is a Media Songsheet to equip your team
with key messaging and answers to support the brand messages.

Reputation Management

Reputation Management

A bad review or an angry social media blast can be detrimental to your business. We help our clients protect their reputation and speedily resolve issues as unexpected challenges arise through our public relations services. We assist businesses to:

business reputational goals

Identify business
reputational goals

influential journalists

Examine the current reality
of their business’ reputation

opportunities for executives

Analyse areas in the business
that need to be addressed
from a reputation perspective

Impact of your investment

Develop a tactical plan on
how to deal with these issues

Identify critical elements

Monitor and measure
online, print and broadcast
content.

Tech PR Results: Case Studies Showing Real Client Outcomes

Explore our case studies for the full impact of client wins

ISPA
June 10, 2026

Elevating the voice of South Africa’s internet industry: A case study on ISPA’s brand and messaging transformation

Read more »
Elevating the voice of South Africa’s internet industry: A case study on ISPA’s brand and messaging transformation
Telviva
June 8, 2026

How an integrated digital marketing strategy helped Telviva maintain brand presence and strengthen its lead generation

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How an integrated digital marketing strategy helped Telviva maintain brand presence and strengthen its lead generation
Braintree
October 6, 2025

Beyond the target: How DUO elevated Braintree’s brand and drove massive awareness

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Beyond the target: How DUO elevated Braintree’s brand and drove massive awareness
Vox
September 17, 2025

20 Years of Partnership: How DUO and Vox Built a Lasting Legacy of PR Success

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20 Years of Partnership: How DUO and Vox Built a Lasting Legacy of PR Success
Braintree
August 7, 2025

How PR and Digital Marketing helped position Braintree as a Microsoft Dynamics leader in Africa

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How PR and Digital Marketing helped position Braintree as a Microsoft Dynamics leader in Africa
Case Study Banners 04 1
August 7, 2025

Evidence-based, strategic PR and marketing for Telviva helps build blueprint for future of communications

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Evidence-based, strategic PR and marketing for Telviva helps build blueprint for future of communications
Telviva
April 17, 2025

DUO uses digital marketing and quality thought-leadership to strengthen Telviva’s brand

Read more »
DUO uses digital marketing and quality thought-leadership to strengthen Telviva’s brand

Why DUO Marketing?

How DUO Structures
Tech PR Engagements

DUO is an exclusive partner for the Plexus Group, a network of international PR and digital marketing agencies serving clients in the ICT sector. DUO’s associate agency partnership with the group allows us to work with our counterparts in other countries to deliver cross-border learning and innovation to our clients.

Investor
Relations

DUO provides investor relations communications support for listed technology companies, translating complex financial and operational narratives into credible, media-ready content for South African and international investor audiences.

Tech PR for African
Market Entry

For global technology brands entering South Africa and sub-Saharan Africa, DUO provides market-entry PR and digital support – including the development of locally-relevant messaging, building relationships with relevant media, and raising visibility for company executives through profiling and event speaking opportunities where relevant.
DUO is the only African partner to Plexus and Collectivist
 

FAQ

How to write a press release that journalists actually read?

We focus on the “Why?” Our team of journalists craft pitches that solve an editor’s need for a story that resonates with their audience, ensuring higher pick-up rates than standard corporate distributions.

We identify unique “angles” within your leadership’s expertise—be it digital transformation, business trends, or showcasing their contribution to the local industry—to secure opinion pieces and profile opportunities.

A press office acts as an additional platform to place your content in relevant media. These are paid for and allow you to add more product and/ or solution details, supporting infographics or embedded video, and calls to action to drive referral traffic to your website with tracked links. Typically these promotional articles won’t be published in editorial media so it’s a good strategy for lead generation instead.

We simplify technical documentation by crafting compelling narratives that clearly highlight the business value of technology – something that stakeholders, investors, and the general public can understand and act upon. White papers inform and demystify a new solution or service often supported by an infographic or explainer image too.

DUO measures PR ROI against agreed KPIs set at the start of each engagement. These include media coverage volume and quality (Tier 1 vs Tier 2), share of voice against competitors, website traffic from earned and paid media, and executive visibility metrics such as speaker placements and broadcast appearances.

DUO serves technology companies across South Africa and sub-Saharan Africa – both B2B and B2C including fintech, telecoms, enterprise software, cybersecurity, cloud computing, consumer technology brands, and new energy technology businesses such as renewables. The agency has worked with clients ranging from local start-ups to NASDAQ-listed global companies entering the African market.

Yes, DUO has an extensive track-record of helping technology brands gain media exposure in Sub-Saharan Africa. As the exclusive African partner of Collectivist and a member of The Plexus Group – a network of ICT-focused PR agencies in 45+ countries – DUO can also support African technology businesses looking to expand beyond the continent.
Tech PR is a specialist discipline focused on communicating the value of technology products, solutions, and companies to business and consumer media, analysts, and target buyers. Unlike general PR, tech PR requires deep understanding of the technology sector, its media landscape, and the technical vocabulary needed to translate complex solutions into commercially compelling narratives.
DUO begins every new client engagement with a strategy and messaging workshop, translating business objectives into a PR roadmap with agreed KPIs. Month one focuses on content foundations and media introductions. Coverage typically begins appearing in weeks four to eight. Monthly reports track results against targets from month two onwards.
Plexus 1
Collectivist

DUO’s tech PR services combine strategic communications planning, Tier 1 media relationships, and digital amplification to deliver measurable results for technology companies across South Africa and Sub-Saharan Africa. As the exclusive African partner of Collectivist and The Plexus Group, our reach extends across 45+ countries beyond the continent.

Ready to grow your tech brand’s visibility and credibility?