TECH PR & COMMUNICATION SERVICES FOR TECHNOLOGY COMPANIES IN AFRICA
TECH PR & COMMUNICATION SERVICES FOR TECHNOLOGY COMPANIES IN AFRICA
Established Relationships With Tech & Business Media
The DUO Marketing team is made up of Tech PR professionals, dedicated to building brand visibility in targeted digital platforms and print publications for our clients in the technology sector across Africa and into global markets
At the heart of our PR and Digital Marketing agency is the aim to provide measurable return on investment (ROI), which we achieve through aligning our Tech PR activities with the strategic roadmap in our public relations services. This is only possible with the backing of our commercial expertise, deep industry experience, excellent track record and established relationships with tech and business media in the region.
PR Strategy for Tech Companies: Aligning Communications to Business Objectives
Our strategic approach focuses on aligning your business objectives with public relations services and digital marketing activities. We’ll delve into your business and marketplace to create a comprehensive roadmap for successful brand elevation.
We immerse ourselves in your business to become experts to create a strategic marketing and public relations services communications blueprint. We understand the importance of aligning PR and marketing activities to business objectives to show real value and return on investment (ROI).
This is why our full range of communications services starts with a deep understanding of your business, your technology; solutions and goals.
Developing a holistic marketing strategy and plan.
Aligning and amplifying opportunities, where a marketing strategy already exists.
Creating digital campaigns that drive brand awareness.
Delivering internal marketing campaigns to drive loyalty and trust.
Measuring the impact of your investment and who to hold accountable at critical milestones.
Clarifying what critical elements are required to elevate your brand effectively.
Identifying which tools,
platforms and messaging
to use.
Identifying when the best time is to launch a product or solution.
Reporting to the Board and shareholders to ensure that they understand the value of your investment.
Tech PR Content Creation: Press Releases, Thought Leadership & Case Studies
Content is king at DUO. All good PR and digital marketing starts with good quality content.
Our creative team, led by award winning writers that include former IT journalists, and editors of leading tech and business magazines, excel in producing engaging, original content tailored to your brand’s voice and commercial objectives.
Media Relations: Securing Tier 1 Tech and Business Media Coverage in Africa
DUO’s media relations team maintains active relationships with Tier 1 technology and business publications across South Africa, Kenya, Nigeria, and Sub-Saharan Africa. DUO’s focus is on quality published content over quantity, ensuring we are delivering the right messages to the key tier 1 audiences for each of our clients. This focus translates directly into brand awareness and credibility, and highlights the expertise of key spokespeople.
Crisis and Management PR: Protecting Your Tech Brand's Reputation
Crisis can vary from a data breach to a misinterpreted tweet. There is no blueprint for crisis resolution and as such, we treat each incident with careful precision, weighing up the risks and considerations for all parties concerned.
We will work with our clients to prepare the following documents to ensure that all the necessary information is immediately available:
Crisis communication plan
Crisis communication team
Policy documentation on: Handling the media
Media announcements and interviews with relevant media
Letters to staff and shareholders
Possible Q&A’s
We do not share client crisis case studies for confidentiality reasons.
Internal Communications: Building Alignment Across Your Organisation
Our services assist businesses in:
Creating an internal brand aligned to your external brand and business strategy.
Internal brand ambassadorship campaigns to drive motivation, loyalty and productivity.
Identify critical elements that are required to elevate your internal brand effectively.
Identify tools, platforms and messaging to use to drive engagement and any changes your business may be experiencing
Executive Personal Profiling: Positioning Your Business Leaders as Industry Thought-Leaders
Personal profiling creates presence and visibility on client competencies, successes
and vision for the brand and/ or organisation. DUO has over two decades of experience in
personal profiling for our customers and understands how to boost the presence
and visibility of an organisation’s executives. DUO assists executives in:
Finding key industry
analysts to engage with.
Identifying and connecting
with influential journalists
within the tech industry.
Creating opportunities for
executives to be published in
prominent publications for
their industry insights.
Speaker Opportunities: Positioning Your Tech Executives at Leading Industry Events
DUO strategically identifies speaker opportunities at leading industry events in order to provide clients with a platform and opportunity to engage with, and influence audiences beyond their current base. Participating at events not only elevates brand awareness, but helps profile the business, and its key employees as subject-matter
experts in their field. This is done through:
Identifying the themes and events that best match the client’s focus and business strategy.
Crafting speaker motivations that get submitted to the event organisers.
Media Training for Tech Spokespeople: Prepare Your Team for Any Interview
Our media training programme is designed to equip spokespeople with the necessary know-how to hone messages and handle even the trickiest interviewer.
The primary objective of the workshop is to prepare your company spokespeople to face the media and help create a messaging blueprint that becomes a point of
reference for future engagement with the press.
The agenda for the three-hour media training includes:
Introduction to the media
Engaging the media
Dealing with crises
The changing media
landscape
The risks of AI in PR
Social media
Roleplay (to test your knowledge)
The workshop is facilitated by a DUO team member and a journalist, who have
extensive knowledge of working with and in the media.
The outcome of this 3 hour investment is a Media Songsheet to equip your team
with key messaging and answers to support the brand messages.
Reputation Management
A bad review or an angry social media blast can be detrimental to your business. We help our clients protect their reputation and speedily resolve issues as unexpected challenges arise through our public relations services. We assist businesses to:
Identify business
reputational goals
Examine the current reality
of their business’ reputation
Analyse areas in the business
that need to be addressed
from a reputation perspective
Develop a tactical plan on
how to deal with these issues
Monitor and measure
online, print and broadcast
content.
Tech PR Results: Case Studies Showing Real Client Outcomes
Explore our case studies for the full impact of client wins
Elevating the voice of South Africa’s internet industry: A case study on ISPA’s brand and messaging transformation
How an integrated digital marketing strategy helped Telviva maintain brand presence and strengthen its lead generation
Beyond the target: How DUO elevated Braintree’s brand and drove massive awareness
20 Years of Partnership: How DUO and Vox Built a Lasting Legacy of PR Success
How PR and Digital Marketing helped position Braintree as a Microsoft Dynamics leader in Africa
Evidence-based, strategic PR and marketing for Telviva helps build blueprint for future of communications
DUO uses digital marketing and quality thought-leadership to strengthen Telviva’s brand
Why DUO Marketing?
How DUO Structures
Tech PR Engagements
DUO is an exclusive partner for the Plexus Group, a network of international PR and digital marketing agencies serving clients in the ICT sector. DUO’s associate agency partnership with the group allows us to work with our counterparts in other countries to deliver cross-border learning and innovation to our clients.
Investor
Relations
DUO provides investor relations communications support for listed technology companies, translating complex financial and operational narratives into credible, media-ready content for South African and international investor audiences.
Tech PR for African
Market Entry
FAQ
How to write a press release that journalists actually read?
We focus on the “Why?” Our team of journalists craft pitches that solve an editor’s need for a story that resonates with their audience, ensuring higher pick-up rates than standard corporate distributions.
How to get a CEO featured in top-tier business media?
We identify unique “angles” within your leadership’s expertise—be it digital transformation, business trends, or showcasing their contribution to the local industry—to secure opinion pieces and profile opportunities.
What is a 'Press Office' and do I need one?
A press office acts as an additional platform to place your content in relevant media. These are paid for and allow you to add more product and/ or solution details, supporting infographics or embedded video, and calls to action to drive referral traffic to your website with tracked links. Typically these promotional articles won’t be published in editorial media so it’s a good strategy for lead generation instead.
How to simplify complex technical white papers for the public?
We simplify technical documentation by crafting compelling narratives that clearly highlight the business value of technology – something that stakeholders, investors, and the general public can understand and act upon. White papers inform and demystify a new solution or service often supported by an infographic or explainer image too.
How do you measure the ROI of tech PR services?
DUO measures PR ROI against agreed KPIs set at the start of each engagement. These include media coverage volume and quality (Tier 1 vs Tier 2), share of voice against competitors, website traffic from earned and paid media, and executive visibility metrics such as speaker placements and broadcast appearances.
Which technology sectors does DUO provide PR services for?
DUO serves technology companies across South Africa and sub-Saharan Africa – both B2B and B2C including fintech, telecoms, enterprise software, cybersecurity, cloud computing, consumer technology brands, and new energy technology businesses such as renewables. The agency has worked with clients ranging from local start-ups to NASDAQ-listed global companies entering the African market.
Does DUO provide PR services for technology companies outside South Africa?
What is tech PR, and how is it different from general public relations?
How does DUO's tech PR process work from onboarding to first results?
DUO’s tech PR services combine strategic communications planning, Tier 1 media relationships, and digital amplification to deliver measurable results for technology companies across South Africa and Sub-Saharan Africa. As the exclusive African partner of Collectivist and The Plexus Group, our reach extends across 45+ countries beyond the continent.
Ready to grow your tech brand’s visibility and credibility?