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Navigating healthcare uncertainty across Africa
While Africa continues to face challenges around healthcare accessibility and cost, there are glimmers of hope on the digital horizon, explains Rodney Taylor, MD at Guardian Eye Sub-Saharan Africa is expected to become home to [...]
The CIPC hack has potentially serious consequences for South African organisations
A lack of visibility into the extent of the hack and the information compromised puts companies at risk of fraud The South African Companies and Intellectual Property Commission (CIPC) holds the registration details of companies, [...]
Generative AI poses significant reputation and trust risks, says communications agency CEO
Sports Illustrated – which was dragged through a protracted scandal after it was found that its publisher The Arena Group allowed artificial intelligence (AI)-generated content in the magazine, and the subsequent fallout including its CEO [...]
In the race to digital wallets, don’t forget cash
Success in the digital payment space will hinge on the ability of new players and incumbents to converge the physical and digital experience into a seamless continuum for the customer. Extending the digital solution to [...]
How cutting-edge CCM platforms are reshaping CX for banks and insurers
Take a moment and reflect on how your interactions with banks and insurance companies have changed over the past few years. For many years, we had become accustomed to hearing the phrases fourth industrial revolution [...]
Using technology and data to improve healthcare in South Africa
Technology and data can improve and uplift communities in South Africa especially from a healthcare perspective Imagine the potential to pinpoint and react to a cholera outbreak with real-time medical information or being able [...]